The U.S. Equal Employment Opportunity Commission

ADR Program Development

The Commission is committed to assisting federal agencies with the development of their ADR programs and ensuring that the ADR programs are in compliance with the federal regulatory provisions.

Upon request, the Commission, will provide federal agencies with technical guidance on their ADR programs. As part of the review process, the Commission will assess whether the structure of an agency ADR program complies with 29 C.F.R. Part 1614 and Management Directive (MD)- 110. (See ADR Program Checklist). Agency requests should be in writing and include a final draft of the ADR program. To obtain assistance with an ADR program, please contact Don Names, the Director of Special Services, Office of Federal Operations, at (202) 663-4599 (TDD (202) 663-4593).

Numerous federal agencies and ADR organizations, which pioneered the use of ADR in federal sector EEO disputes, have prepared guidance to assist other agencies in developing their ADR programs.

Here is a list of guidance on ADR program development in the federal sector:

• Office of Personnel Management, ADR Resource Guide
  http://www.opm.gov/er/adrguide/adrhome.html-ssi
• Department of the Air Force, ADR Compendium
  http://www.adr.af.mil
• Interagency ADR Working Group, Federal Agency ADR Surveys
  http://www.usdoj.gov/adr
• Interagency ADR Working Group, Federal ADR Program Manager's Resource Manual
  http://www.usdoj.gov/adr
• Interagency ADR Working Group, Evaluation of Federal ADR Programs
  http://www.usdoj.gov/adr
• Interagency ADR Working Group, Key Elements to a Successful ADR Program
  http://www.usdoj.gov/adr/keyelem.htm
• Association For Conflict Resolution, Guidelines on Voluntary Mediation Programs
  http://www.acresolution.org/research.nsf/articles/aaff6aba4b8d26f385256a1f00696b37
• Defense Logistics Agency, ADR Specialist's Training Manual
  http://www.dscc.dla.mil/downloads/doccr/adr/adrtrain.doc

This page was last modified on December 16, 2003.

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