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Civil Service


Meet Our People

Ryan

Ryan  

Regional Director
"The skills gained in Consular Affairs — negotiation, customer service, political awareness, crisis management and conflict management — are true cornerstones to career advancement. "

Where did you attend school and what was your major?
George Washington University. I have a B.A. in International Affairs and Latin American Studies and minors in French and Spanish.

What is your current assignment?
I work for the Bureau of Consular Affairs as Regional Director for the Miami Passport Agency.


Where were your previous assignments?
I started as a Passport Specialist with the Washington Passport Agency in 1996. After completing several temporary consular assignments in Quito, Ecuador; Vancouver, Canada; and Managua, Nicaragua, I began a Foreign Service Excursion advancing visits for former Secretary of State Madeleine Albright. From there, I joined the Customer Service Division of Passport Headquarters in 2000 as an Operations Officer. It was at this time that I completed my year-long leadership development program and long-term assignments as the Acting Political/Economic Chief at the U.S. Interest Section in Havana, Cuba. I've traveled to 30+ countries and worked with thousands of embassy and consulate employees all over the world.

Why did you pursue your first job at the Department of State as a Passport Specialist?
I have always admired consular work and being a Passport Specialist is an opportunity to serve on the front line for the American public. Consular Officers, whether overseas or across the country, all share a common goal: protect and serve American citizens. The skills gained in this position — negotiation, customer service, political awareness, crisis management and conflict management — are true cornerstones to career advancement.

Any advice for a Department of State newcomer?
Never stay in one organization or office for too long. Choose a position; do it exceptionally well. Learn, teach, make a mark and advance. The Department has more than 65 different bureaus and offices, and representation in approximately 150 countries. There is so much out there, and with hard work and determination, you can see a big portion of it. If you work hard and find good mentors, doors will open for you. You are in charge of your own career; with determination, excellent leadership skills, and tons of ambition, the opportunities at the Department of State are unlimited.



Barbara

Barbara  

Post Management Officer
"I have worked within my own sphere of influence and have seen the ripple effect. The work we do truly has a great effect on the world."

Where are you from?
Allentown, Michigan

What is your current assignment?
I work right now for African Affairs as a Post Management Officer.

Where were your previous assignments?
I originally came to the federal government after I graduated from nursing school in the '70s and at that time, the government was trying to recruit more nurses, so they paid off my student loan from school. I spent roughly 20 years working as a nurse and then I joined the military in 1990. I eventually ended up serving two active duty tours; one in California and one here in Washington, D.C.


What attracted you to the Civil Service?
I worked at the Home of the Surgeon General, which is called BUMED, the Bureau of Medicine. I would see different kinds of people walking into the office near by and I wondered what they do. They always seemed on the move! I found out that they worked for the State Department so I began to research career opportunities with State.

What is the most rewarding part of your Civil Service career?
I have traveled to Chad, Congo and Gabon. I have worked within my own sphere of influence and have seen the ripple effect. The work we do truly has a great effect on the world.

What do you enjoy most about your role in the Civil Service that you could not experience with any other job?
In my job, I never know what's going to happen. When the phone rings, you don't know if it's overseas calling, somebody in the next office calling or whatever. I can say without any reservations it's the best job I ever had.



Sally

Sally  

Program Analyst
"The most rewarding part of my career is that this job allows me to make a difference and make people's lives better and you can see it. We're helping other countries do important work."

Where are you from?
Seattle, Washington

What is your current assignment?
I work as a program analyst in the office to monitor and combat traffic and persons at the State Department.


Where were your previous assignments?
I started as an Intern at the U.S. Embassy in Berlin, Germany. I liked it so much and because I speak German, State offered me a translator position after the internship ended. I stayed in Germany for 5 years. Next, I was accepted into the Presidential Management Fellowship Program. I worked for the Bureau of International Narcotics and Law Enforcement Affairs. I have since worked on a number of important issues from tackling organized crime to violence against women and human trafficking.

What languages do you speak?
German

What attracted you to the Civil Service?
I worked on a number of political, economic and intellectual property issues and I liked it — but I wanted something new. Once I was accepted into the Presidential Management Program, I wanted a new challenge. The Foreign Service was that challenge.

What is the most rewarding part of your Civil Service career?
Being a part of a rescue mission that saved hundreds of women from forced servitude in human trafficking. I am able to help countries all over the world — from finding resources to getting people the equipment they need — I feel that this is an extremely rewarding career.

What do you enjoy most about your role in the Civil Service that you could not experience with any other job?
I love everything about my job! We work government to government, I meet with government officials, prosecutors, the ministry of justice, ministry of foreign affairs, ministry of interior folks and the list goes on. I would not have this opportunity in any other job.