NEW! New Member Appointed to the Social Security Advisory Board

The Social Security Advisory Board is pleased to announce the appointment of Ms. Bernadette Franks-Ongoy to the Board. Ms. Franks-Ongoy, a leading disability rights advocate, is currently executive director of Disability Rights Montana where she advocates for equal rights protection for Montanans with disabilities. A native of Hawaii, Ms. Franks-Ongoy is a graduate of Chaminade University in Honolulu and has a law degree from the University of San Diego School of Law. Her past legal experience includes serving as the Deputy Corporation Counsel for the City and County of Honolulu and the Attorney and Director of Programs for the Protection and Advocacy System in Hawaii.

Annual Report 2011

REPORT: Aspects of Disability Decision Making: Data and Materials

The Social Security Advisory Board is pleased to announce its 2012 update of Aspects of Disability Decision Making: Data and Materials. For over a decade, the Board has been studying the question of how the Social Security Administration (SSA) could improve its service to the public. During the course of that study, it became clear that the administration of the agency’s disability programs was a major contributor to SSA’s service delivery problems. Although there had been attempts in the past to shed light on various aspects of these programs, those attempts were often hampered by the lack of available data to help those outside of SSA understand how the disability programs operate. It was in response to that lack of information that we first assembled this data compendium in 2001. We consider such information to be essential to our continuing efforts to help Congress, the President, SSA, and the American public to understand and address important issues of policy and public service. That is also the reason we updated this publication in 2006, and why we are updating it a second time. The need is no less now than it was 10 years ago. If you need assistance reading this document, please contact the SSAB offices at 202-475-7700. To download the data used to construct the charts in the report, click the DATA menu item on the left side of this page.

REPORT: The Social Security Administration: A Vision of the Future – First Steps on the Road to 2020

In 2010, the Social Security Administration (SSA) commemorated its 75th anniversary, and this celebration afforded the agency the opportunity to reflect on its record of high-quality service to the American public. This anniversary is the right time for envisioning the next generation of Social Security services. A burgeoning workload, shifting social structures, blurring of the setting for when and where work is performed, and an accelerating pace of change all demand that new technologies be harnessed. The business processes currently in use should be carefully analyzed for value added, and reconfigured in new and innovative ways that increase efficiency and accuracy. The public, the business world, and agency employees must all be able to accomplish program interactions at the “flick of a switch” or a simple keystroke. The challenges are immense but not insurmountable. But only with the future clearly and firmly in mind can the agency focus its resources in the key areas where innovation is sorely needed and discern the essential steps on the road toward 2020.