U.S. Department Of Transportation. Federal Motor Carrier Safety Administration. Protect your move
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Protect your memories, your money and your move. Make moving day a happy memory. Avoid fraud. Protect your move here.

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  More about How to Protect Your Move
 

Broker vs. Mover, image of a man with a hand truck that is stacked with boxes
Don't Become a Victim of Moving Fraud!
FMCSA SpotlightMoving truck
News You Can Use ... Let's Keep It Moving!
Moving Fraud Prevention Checklist (PDF)
 
Important Resources
1 Search for Registered Movers/Brokers & Complaint History
2 State & Local Resources

3 Regulations & Enforcement

4 Glossary of Terms

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Carefully plan your move and select the "right" mover for you, your family and your property.    Download PSA Video:  



Your Rights and Responsibilities
booklet: Your Rights and Responsibilities When You Move

The Federal Motor Carrier Safety Administration's regulations protect consumers on interstate moves and define the rights and responsibilities of consumers and household goods carriers.

Every mover is required, by law, to provide this booklet prior to your move!

Do you need help? File a complaint...
If you have problems with your move and need help, you can file a complaint online or call 1-888-DOT-SAFT (1-888-368-7238), which is available Monday through Friday from 9:00 a.m. to 7:00 p.m. eastern time.
 

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Federal Motor Carrier Safety Administration
1200 New Jersey Avenue SE, Washington, DC 20590 • 1-800-832-5660 • TTY: 1-800-877-8339 • Field Office Contacts