For general system/login ID/password issues, please contact:
GSA Financial Systems Service Desk 1-866-450-6588Email: OCFOServiceDesk@gsa.gov
To report a discrepancy or request assistance pertaining to your GSA Global Supply order and/or requisition, please contact:
National Customer Service CenterPhone: 1-800-488-3111Email: ncsccustomer.service@gsa.gov
For General Billing questions, please contact:
U.S. General Services AdministrationFinancial and Payroll Services Division (BCE)Financial Information Control Branch (BCEA)FAS Supply/Fleet General Funds Billings Unit1500 E. Bannister Rd. Rm 2042Kansas City, MO 64131Phone: 1-800-676-3690Fax #: (816) 823-5507Email: kc-accts-receivable.finance@gsa.gov
Email: FW-OutleaseDocuments.Finance@gsa.gov
For General Billing questions for the GSA Business Lines listed below, please contact:
Email: kcfasitacctsreceivablefinance@gsa.govAAS – Client Support Center (CSC), FEDSIM, GSS - Integrated Workplace Acquisition Center (IWAC), National IT Commodity Program (NITCP), Network Services - Expanded Services, Managed Service Office (MSO)/USAccess Program Officer Wide Area Network (WAN)/Networx Local Telecom Service and WITS
Vendors with invoice and payment related questions, please contact:
U.S. General Services AdministrationFinancial and Payroll Services Division (BCE)Financial Operations and Disbursement Branch (BCEB)1500 Bannister RoadRoom 1011Kansas City, MO 64131Phone: 1-800-676-3690Fax: 816-926-7800
For Rent related questions (Fund 192X - Public Buildings Service), contact:
U.S. General Services AdministrationPBS Rent Group (BCFCR-3)PO Box 17068Fort Worth, TX 76102-0068Fax #: (817) 978-8570Email: FW-Rent_Finance@gsa.gov
For questions related to Fleet specific charges and rates please contact your Fleet Service Representative or the GSA Fleet Technical Support Assistance Line at 1-866-472-6711.
For RWA IPAC Billings, contact:
Email: Ipacbilling@gsa.gov
For RWA Non-IPAC Billings, contact:
Email: FW-Billing.Finance@gsa.gov
For Account (BOAC) Code issues, please contact:
GSA Financial Systems Service DeskPhone: 866-450-6588Email: OCFOServiceDesk@gsa.gov
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