The Department of Health and Human Services administers and manages eligibility for Medicaid and Economic Assistance programs through ACCESSNebraska.
- Anyone can apply for benefits and handle their Medicaid and Economic Assistance needs on the ACCESSNebraska website from a computer anywhere, at any time. In addition customers can:
- Submit required documents, such as financial records;
- Update information and report changes in their household;
- Complete renewals and reviews; and
- View their current benefits through the website.
- ACCESSNebraska customer service staff is available:
- By telephone from 8 a.m.-5 p.m. Monday through Friday for both Medicaid and Economic Assistance programs; and
- Through Automated Benefit Inquiry systems, available 24 hours a day.
- The Department of Health and Human Services has local offices available for in-person assistance. Most local offices have kiosks and telephones available for your use.
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