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Welcome to the CAHPS Health Plan Data Submission System. The CAHPS Database is the national repository for data from the CAHPS Health Plan Survey and the CAHPS Clinician & Group Survey.
The Health Plan Data Submission System is closed and will reopen June, 2017.
Participation in the CAHPS Health Plan Database is open to all Medicaid and Children's Health Insurance Programs (CHIP), provided the questionnaires are administered independently and survey data is submitted according to CAHPS specifications. The CAHPS Database will be accepting all survey data collected during October 2015 to June 2016.
The CAHPS Database supports the 5.0 and 5.0H versions of the following questionnaires:
The following steps are necessary to participate in the CAHPS Health Plan Data Submission System and must be completed no later than June 24, 2016 to be included.
Data Use Agreement: Each participating organization is required to sign a Data Use Agreement (PDF, 217 KB; PDF Help). Please sign and return a scanned copy of the DUA by email to CAHPSDatabase@westat.com or fax it to (301) 315-5912, "Attention CAHPS Database".
Registration: New users must complete a registration form. After completing the form users will receive an email with a link to activate the account.
CAHPS Health Plan Questionnaire: Upload a copy of the Health Plan questionnaire administered. The CAHPS Database will review the submitted questionnaire, and then users will receive an approval/rejection email.
Health Plan Information: Submit the requested characteristics, including the name of the plan, product name, product type (e.g., HMO, POS or PPO), the population surveyed (e.g., adult Medicaid), and plan State.
Health Plan Data File: Data files submitted to the CAHPS Database must conform to the 2016 Data File Specifications (PDF, 641 KB; PDF Help).
Approval Process: Each questionnaire, data use agreement and data file is reviewed by the CAHPS Database. The review process can take up to 3 business days.
Help: For technical assistance please contact the CAHPS Database:
New User? Take a moment to create a new account.
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