Welcome to the Office of State Finance's Customer Service and Help Desk Web page. It is our goal to assist you in anyway we are able. We'll be glad to assist you with new services or in resolving issues with your existing hardware and software. Our highly skilled, dedicated team is available 24 hours a day, 7 days a week, 365 days a year - to lend aid whenever, and however, possible.

Our normal business hours are from 7 a.m.-5:30 p.m., Monday through Friday; we're available via Blackberry at all other times. If you call outside routine business hours, you'll have an option to connect directly to our on-call staff or to leave a message for our staff when they return to the office.

Check our Related Topics to the right - many find the answers they're looking for there.

Contact the OSF Help Desk

(405) 521-2444 (local)
(866) 521-2444 (toll free)
HelpDesk@OSF.OK.Gov

During Routine Business Hours
We check our e-mail and voice mail at least once an hour. We encourage our customers not to address emergency situations through e-mail alone. A common practice for information-rich problems is for a customer to e-mail a large block of data and then call the help desk immediately to notify them of the urgent problem. This allows the Help Desk staff to quickly copy the information in the e-mail into the urgent case and assist in the most efficient manner.

After Routine Business Hours
Our telephone system automatically routes all calls to our on-call staff member. This staff will respond to your needs and involve the appropriate agency staff to remedy the problem you face as quickly as possible. While we check our voice mails after-hours, we do not routinely check e-mail until the following business day.