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Welcome !!

How can we help you today?

Get Assistance

Now when you call NAVY 311, you will find more telephone options that will streamline and speed service on your request.

If required, NAVY 311 Customer Support Professionals can help you navigate the new options. You can reach their assistance by pressing zero on your phone. More than ever, NAVY 311 is Your Navy... Your Needs...
ONE Number.

As always, you can also reach NAVY 311 by using the webform at navy311.navy.mil, or by chat, e-mail, and SIPR.

 

Suicide Prevention - Click here to access the Veterans Crisis Line

 

Contacting NAVY 311
 (Available 24/7)

Phone:  1-855-NAVY-311
               (1-855-628-9311)

DSN:      510-NAVY-311
               (510-628-9311)

Email:   Navy311@Navy.Mil

Naval Message:
NAVY THREE ONE ONE NORFOLK VA

Text NAVY 311       Learn How

Click to start a live online Chat session with a NAVY 311 Help Desk Professional

Live CHAT Support - 24/7

Click to Learn More About NAVY 311. Download Fact Sheets, Overviews, FAQs, and more.
Learn More About NAVY 311

Please choose an option below.

Submit a request by clicking on one of the two links to the right.

Submit a Support Request

Any Question. Any Concern. Any Subject.

CAC Users   |   Public/Non-CAC Users

  
Check the status of a request by clicking one of the two links to the right.

Check Status

View the status of a submitted support request.
(CAC Required)

  
If you are a CAC holder, click the link on the right to access a suite of available NAVY 311 metrics and reports

Access Metrics and Reports

View available NAVY 311 metrics and report products.

  
Search the Support Provider Directory

Search Support Provider Directory

Similar to a phone book, search for a support provider.

CAC Users   |   SPD Managers/Providers
(Account Required)

Click one of the two links to the right to learn more about or start the process of Partnering with NAVY 311.

Partnering with NAVY 311

Request NAVY 311 Help Desk Services and more.
(Click a PESTOMIN category below to view support links in its area)

Personnel
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/Maintenance		 Supply and
Logistics		 Training and
Education		 Ordnance Medical Installations
/Facilities		 Networks and
Computers

NAVY 311 IS A NAVY ENTERPRISE-WIDE INITIATIVE

 

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