Casualty Assistance
For Casualty Assistance, please call (334) 255-9081 or (334) 255-9005
Casualty Assistance, located in Building 5700, Room 102, is open from 7:30 a.m. - 4:15 p.m., Monday - Friday and 24-hours on call during non-duty hours. Services include:
- Coordinating military funeral honors for active duty, retiree, and veterans funerals;
- Providing survivor assistance to retiree surviving spouses;
- Processing paperwork associated with active duty deaths;
- Providing notification and assistance to survivors of active duty personnel;
- Processing line of duty investigations.
Fort Rucker serves as a Casualty Area Command for all counties of Alabama, except for the counties served by Fort Benning, namely Autaga, Bullock, Chambers, Chilton, Coosa, Elmore, Lee, Macon, Montgomery, Russell and Talapoosa. Fort Rucker also serves the Florida panhandle counties of Bay, Calhoun, Escambia, Gulf, Holmes, Jackson, Okaloosa, Santa Rosa, Walton and Washington.
For more information, please call (334) 255-9005 or (334) 255-9081.
Funeral Honors
All requests for military funeral honors are requested by the funeral home. If possible, please provide us more than 24 hours notice so that we can properly coordinate the funeral honors. Funeral homes must contact the Casualty Office at (334) 255-9005, (334) 255-9081 or (800) 661-1407. After duty hours, an on-call person is available to answer the phone. To avoid unnecessary delay, please ensure that you have a copy of the DD Form 214.
If there is no answer at the phone numbers listed above, please contact the Installation Operations Center at (334) 255-3038.
