Improving Confidence

The mission of the Government Performance and Results Act (GPRA) of 1993 is to improve the confidence of the American people in the capability of the Federal Government by holding all Federal agencies accountable for achieving program results. Under GPRA law, the Substance Abuse and Mental Health Services Administration (SAMHSA) is required to set specific performance targets, to measure program performance on a regular basis against those targets, and to report annually to Congress on each of the SAMHSA Centers' results. In short, GPRA is intended to increase program effectiveness and public accountability by promoting a new focus on results, service quality, and customer satisfaction. In order to better meet these GPRA expectations, SAMHSA has established National Outcome Measures (NOMs) to promote the use of consistent measures across its programs. The NOMs are comprised of ten domains that embody meaningful, real life outcomes for people who are striving to attain and sustain recovery; build resilience; and work, learn, live, and participate fully in their communities.

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