NCID Registration Issues? Please note the following:
If you have difficulty obtaining your NCID or your NCID login does not work, you
are advised to contact the ITS Service Desk. The ITS Service Desk is reachable
24 hours a day at 919-754-6000 or toll free at 1-800-722-3946.
As NCID functionality is external to the Department of Public Safety,
Program staff will direct you to contact the ITS Service Desk with any
NCID issues you may have. Once you are successfully registered with NCID, Program
staff will gladly assist you in navigating GEMS.