Help Desk Contact Info
SPS-A Help Desk @ AESD
e-mail: usarmy.sps.aesd-w.support@mail.mil
phone: 866.335.ARMY (option 7)
SPS Help Desk @ CACI
e-mail: sps.helpdesk@caci.com
phone: 800.234.7453
Informational
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Important Information
Effective October 1, 2015, the mechanisms for submitting SPS-A Help Desk incidents and service requests have changed. All new SPS-A incidents and service requests should now be submitted to the Army Enterprise Service Desk - Worldwide (AESD-W) via the following mechanisms:
Phone: 1-866-335-ARMY (option 7 for SPS)Email: usarmy.sps.aesd-w.support@mail.mil
Web: esd-crm.csd.disa.mil
Session Logoff Instructions
AUP Forms for ALTESS
SAAR Forms ALTESS