Welcome

Welcome to the Self-Service Knowledgebase. Please make a selection from the top ten FAQ's below, check the status of an existing ticket, or access our self-help options.

FREQUENTLY ASKED QUESTIONS

Top 10 FAQs
How do I make changes or corrections to a Transit Subsidy application that has been submitted
How do I apply for Transit Subsidy benefits via GovZone
How do I check the status of my Transit Subsidy application
Who should I contact for GO!Card support
How to approve or reject a Transit Subsidy application
How do I contact the Transit Subsidy Program Office
How can I update the Organizational Information in my Transit Subsidy application
What should I do if my supervisor's name is not listed on my Transit Subsidy application
What should I do if my GO!Card does not work
Transit Subsidy - What browsers are compatible with GovZone

	Alerts and Important Updates
>	The Contact Center will be closed 11/24

Alerts and Important Updates Details

In observance of Thanksgiving Day, the Transit Subsidy Contact Center will be closed Thursday, November 24th. The Contact Center is open until 9:00 PM ET Wednesday, November 23rd and will resume regular business hours Friday, November 25th at 7:00 AM ET. 

The Transit Subsidy Self-Service Web Portal is available 24 hours a day seven days a week, including federal holidays.

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