If you have any questions about the User Provisioning (UPA) module, such as gaining access to UFMS as a new user, changing user responsibilities or checking the status of a UPA request, please contact the UFMS Tier I helpdesk so that we may escalate your question to Tier II for further assistance.

The UFMS Tier I helpdesk may be contacted by email at mailbox.ufms@hhs.gov or by phone at 1-888-ONE-DHHS (663-3447). Press option 1 for UFMS.