OUC

Office of Unified Communications

Agency Home Responsive

911 Communications

Familiarize your household with tips to ensure that 9-1-1 call takers can process your emergency calls efficiently.

311 - The Citywide Call Center

Dial 311, 24 hours a day, 365 days a year, to request scheduled services such as trash removal, repair of potholes, bulk pickups and recycling. To reach 311 from outside the city dial (202) 737-4404.

OUC Information Technology

OUC manages all public and non-public safety communications, including call center technology. We also manage the operations and maintenance of public safety voice radio technology.

Community Outreach

The Office of Unified Communications (OUC) provides critical public safety services to residents and visitors of the nation’s capital.

311 Online (Service Request Center)

Visit the Online Service Request Center

OUC Popular Links

Follow Us on Twitter

Tweets by @311DCgov

Latest

Nov 3 2016

Mayor Bowser and District Officials Commemorate 10th Anniversary of 911 and 311 Consolidation

Mayor Muriel Bowser joined Deputy Mayor for Public Safety and Justice Kevin Donahue, Office of...

Sep 26 2016

Mayor Muriel Bowser Announces Safer, Stronger, Brighter Initiative

Text to DC311 currently accepts service requests for some of the District’s most popular...

Jun 29 2016

New Call Takers Join OUC Staff

Twenty-two new emergency and non-emergency call takers have joined the agency.

Jun 21 2016

OUC Opens Call Simulation Lab

New facility showcases new technology.

Jun 21 2016

OUC to Host Second Annual Technology Rally

Event showcases latest tech developments in public safety communications.

Nov 7 2011

OUC Director Presents Testimony During Confirmation Resolution of 2011

The attached document includes the complete 2011 testimony of Jennifer Greene, Director, Office of...

OUC in the News

Watch the most recent District Minute to learn more about what has been going on in DC. This week features stories about the signing of the Fraternal Order of Police DC Corrections Labor Union Working Conditions Bargaining Agreement; the tenth anniversary of the consolidation of 911 and 311 operations; and the DC Chamber Awards Gala.

Office of Unified Communications

Office Hours
Monday to Friday, 8:30 am to 5 pm

Connect With Us
2720 Martin Luther King Jr Avenue, SE, Washington, DC 20032
Phone: (202) 730-0524
Fax: (202) 730-0514
Alternate Number: 3-1-1 (outside DC: (202) 737-4404)
Email: director.ouc@dc.gov