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  1. What is FEMA Corps?
    FEMA C o r p s is an e x citi n g n ew part n ersh i p be t w e en Th e C o r p o rat i o n f o r N at i o n a l a n dC om m un ity Service and t h e FederalE m erge n cy M a n a g e m ent A g e n cy...
    Date Updated: 04/03/2012
  2. How does the AmeriCorps Education Award process work?
    To qualify for a Segal AmeriCorps Education Award, an AmeriCorps member must successfully complete the required "term of service" for the program in which he or she is enrolled. An Award can be used...
    Date Updated: 03/14/2012
  3. How are applications submitted and what are the requirements?
    The Corporation requires that all applicants submit applications electronically via the Corporation's web-based application system, eGrants. Applications must arrive at the Corporation by Due Date...
    Date Updated: 11/01/2011
  4. How do I process a Segal AmeriCorps Education Award payment request?
    Processing a Segal AmeriCorps Education Award payment request through the online system is a quick and efficient process, simply follow the steps below: Open and review the pending request. Depending...
    Date Updated: 02/23/2011
  5. How long is the selection process or how long will it take before I find out the status of my application?
    Our goal is to complete the corps member selection process within two months of receiving the application. This means that two months after we receive an application, the applicant should know if he...
    Date Updated: 01/09/2011
  6. What are the selection process and criteria?
    All applicants receive an acknowledgement packet within three weeks of submitting their application. The packet contains information about the program and instructs applicants to call a toll-free...
    Date Updated: 01/09/2011
  7. How do I submit a grant application?
    eGrants is an online system designed to automate the entire grants and project management process from application to closeout. It allows applicants to find funding opportunities, apply for grants or...
    Date Updated: 03/23/2012
  8. How will payments made on loans eligible for public service loan forgiveness using my Segal AmeriCorps Education Award be treated?
    According to the Department of Education's regulations , if you elect to use your Education Award to make a lump sum payment on an eligible loan for which you are seeking public service loan...
    Date Updated: 01/09/2011
  9. Help, I’m having trouble using eGrants. Who can I contact for help?
    Listed below are points of contact available to you for answering your questions, obtaining information or technical assistance involving eGrants. eGrants technical assistance issues should be...
    Date Updated: 03/23/2012
  10. How do I submit a paper application?
    As instructed in the NOFA, applicants must try to submit an application through eGrants. This means going into eGrants and creating a user profile and then cutting and pasting the narrative of the...
    Date Updated: 11/01/2011
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Welcome to the National Service Hotline - your single source of support.

  • Hours of Operations:


    9:00 a.m. to 7:00 p.m. EST, Monday through Friday, during the months of January, May, June, July, August, and September.
    For the months of February, March, April, October, November and December, normal hours of operations are:

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