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VACIHCS Announces Same Day Services for Veterans
In an effort to improve the Veteran experience and patient satisfaction, VA embarked on the largest access transformation to occur in VA history by establishing MyVA Access.
VACIHCS is on a mission to improve access to care for our nation’s Veterans. Central to this vision is the commitment to enhanced access and a consistent set of expectations regarding what a Veteran deserves when s/he enters VACIHCS. These expectations are summarized in the MyVA Access Declaration and include:
- Timely care including same day services in Primary Care, as needed, and
- Timely mental health care, including same day services, as needed.
His Scorecard Worked
Michael Williams’ personal scorecard was goal oriented, a plan he put together while living on the streets. Homeless for three years, he conquered alcoholism and regained the trust of his family. Full Story