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What is a Family Assistance Center?

 

Family Assistance Centers (FACs) are designed to assist the families of military service members during peacetime and during training or mobilization. A FAC is open to all branches of the military (Air Guard, Army Guard, Active Duty Army, Air Force, Coast Guard, Marines, Navy and all Reserve Components). A Family Assistance Center provides a "one-stop shopping” & resource to help family members cope with any issue they encounter as a military dependent.

 

 

 

 

Who is eligible to receive services through a FAC?

 

All military members, veterans, and their families are eligible to receive assistance. No military personnel or his/her family will be turned away from a FAC regardless of branch affiliation.

 

 

 

 

What services are provided by an FAC?

 

Basic services provided by a FAC are:

 

• ID Cards/DEERS

• Crises Intervention

• TRICARE/TRICARE Dental

• Financial Assistance

• Legal Assistance

• Information, Referral, Follow-Up and Outreach

 

 

 

 

State Family Program Director

 

MAJ Tim Roberts

Phone: 615-347-9372

Email

 

 

 

 

FAC Coordinator

 

John Patterson

Phone: (615) 313-0682

Email

 

 

 

 

 

 

 

National Guard Family Assistance logo

QUESTIONS?

Contact the Joint Public Affairs Office at:  615-313-0633

 

 

CRISIS INTERVENTION

In Tennessee, if you or another Servicemember you know is in crisis, call (855) 435-7492 for assistance 24 hours a day,  7 days a week.

 

If this is a sexual assault issue, contact:

JFHQ SARC

615-313-3121

M-F 0700-1700hrs

 

Safe Helpline

(877) 995-5247

After Hours Support

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©2014 Joint Force Headquarters Public Affairs, Tennessee Military Department, Tennessee National Guard

 

 

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