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     eVA Home  > eVA Customer Care > How to check your SPAM blocking program if you are having problems receiving email from eVA


How to check your SPAM blocking program if you are having problems receiving email from eVA

If you are having problems receiving email, purchase orders, or other notifications from eVA or Ariba, change your SPAM blocking program to allow these following addresses:

1. ordersender-prod@ansmtp.ariba.com: Allows Purchase Orders to be delivered to you.

2. aribanetworkadmin@ariba.com: Allows Purchase Orders to be delivered to you.

3. noreturn@dgs.virginia.gov: Allows Quick Quote and other Solicitation opportunity notifications to be delivered to you.

4. Ghania.Matias@dgs.virginia.gov:  Allows information or solutions to issues from eVA
    Customer Care and Customer Satisfaction Surveys to be delivered to you.

If you are unable to change your SPAM settings, please contact the support person/group within your organization or your internet access provider.