All contact with the NSSC is handled through the Customer Contact Center.

The NSSC Customer Contact Center is a disciplined approach to the management of customer interactions for timely resolution of customer issues, for follow-up and feedback on outstanding issues, for identifying process improvements, and for improving customer satisfaction. To that end, our Customer Contact Center has extended service hours to better serve you. The NSSC Customer Contact Center, operated by CSC, is HDI Support Center Certified.