Unified Shared Services Management (USSM)
The Unified Shared Services Management (USSM) office, residing in the General Services Administration (GSA), Office of Government-wide Policy (OGP), is the integration body for shared services across the Federal government. The organization was chartered by the Office of Management and Budget (OMB) on October 22, 2015 and is responsible for managing the shared services ecosystem and collaborating across functions and the provider and customer landscapes to improve shared service delivery and increase agency adoption. The initial shared services focus areas for the USSM are financial management (FM), human resources (HR), acquisition, information technology (IT), and grants management. USSM’s strategic direction is to drive shared services forward by establishing common standards and leveraging best practices in service delivery and performance.

Visit our website frequently to stay current on new initiatives and tools designed to better service the shared services ecosystem.

Mission-Support Services – Concept of Operations Roles and Responsibilities January 3, 2017 –  A Mission-Support Services Concept of Operations defining the roles and responsibilities for Shared Services. The Concept of Operations summarizes a strategic vision to support the reduction of redundant systems and reduce IT security risk, leverage the buying power of the Federal government, share resources with common skills, and create a balanced marketplace for customer-centric service delivery. Learn More Enabling Mission Through a More Efficient Government using Shared Services Mission Support Services – Concept of Operations Roles and Responsibilities