Training for navigators, agents, brokers, and other assisters
2017 Marketplace Training Calendar for CMS Partners
2017 Open Enrollment Highlights
Marketplace Application Walkthrough: HealthCare.gov
Marketplace Enrollment Walkthrough: HealthCare.gov
2017 Federally-facilitated Marketplace (FFM) Assister Training
- Quick Reference Guide: Plan Year 2017 Computer Configuration Requirements – updated September 29, 2016
- Assister FFM Registration – Step 1: Creating an Enterprise Portal Account (video) – posted July 11, 2016
- Assister FFM Registration – Step 2: Requesting Marketplace Learning Management System Access (video) – posted July 11, 2016
- Assister FFM Registration – Step 3: Accessing the Marketplace Learning Management System (video) – posted July 11, 2016
- Assister FFM Registration – Step 4: Enrolling In and Completing the Appropriate Assister Courses (video) – posted July 11, 2016
- Assister FFM Registration – Step 5: Printing Your Assister Curriculum & Federal Certificates (video) – posted July 11, 2016
- Launch of Plan Year 2017 FFM Assister Training – updated July 5, 2016 (slides)
- Quick Reference Guide: Plan Year 2017 FFM Registration and Training Steps for Assisters – updated July 5, 2016
- 2016 Assister Recertification Bulletin: Guidance Regarding Training, Certification, and Recertification for Navigators and Certified Application Counselors in the Federally-facilitated Marketplaces
- Content of Navigator training courses
- Content of Certified Application Counselor (CAC) training courses
Marketplace Learning Management System (MLMS) Frequently Asked Questions (FAQs)
Guides
- Resources for Agents and Brokers in the Health Insurance Marketplaces
- Health Insurance Coverage Key Terms
Marketplace Webinars
The Health Insurance Marketplace 101
Exemptions from the Share Responsibility Fee (November 2016)
The Health Insurance Marketplace: Information for Immigrant Families
2016 SHOP Marketplace Overview
Medicare and the Marketplace (July 2016)
Engaging Consumers in the Health Insurance Marketplace
Marketplace Eligibility Appeals
Marketplace Coverage and Taxes: Getting Ready for Tax Season
IRS Premium Tax Credit
- Premium Tax Credit Resources
- ABCs of the Premium Tax Credit
- Reporting Health Insurance Coverage for Individuals & Families – Individual Shared Responsibility Provision
Outreach
- Marketplace Outreach: Best Practices for Outreach to Latino Communities – August 2016 (slides)
- Families USA: Cutting through the Noise: The Importance of Story Banking – December 12, 2014 (slides)
- The Partnership Center: Healthy Communities, Healthy Congregations – October 10, 2014 (slides)
- Families USA: Media Interviews: 10 Tips – October 10, 2014 (slides)
- Enroll America: How to Hold a Successful Outreach Event – August 2014