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Frequently Asked Questions
- What if I forgot my FSA ID username and password?
- How to Repay Your Loans - Understanding Repayment - Loan Servicers
- FAFSA - Applying for Aid - Filling Out the FAFSA
- How do I check the status of my FAFSA?
- How do I correct my FAFSA?
- FAFSA - Applying for Aid - Next Steps - Correcting or Updating Your FAFSA
- How to Repay Your Loans - Understanding Default - Collections
- How do I sign my FAFSA?
- How to Repay Your Loans - Forgiveness, Cancellation, and Discharge - Public Service Loan Forgiveness
- What if my FSA ID is locked or disabled?
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Call Us
1-800-4FED-AID
(1-800-433-3243)
International Caller? Can’t make a toll-free call?
1-334-523-2691
(1-800-433-3243)
International Caller? Can’t make a toll-free call?
1-334-523-2691
Hours of Operation
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8 a.m.–11 p.m. Eastern time (ET)
Saturday–Sunday
11 a.m.–5 p.m. Eastern time (ET)
We are closed on federal holidays, the day after Thanksgiving and on December 24th.
We are open on New Year’s Day, Martin Luther King Jr.'s Birthday, and Washington's Birthday from 11 a.m.–5 p.m. ET.
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1-800-730-8913