Reaching Out with RDA

This week, the National Archives took yet another step toward the Open Government goals of transparency, participation and collaboration, by joining the wider archival community in adopting the Resource Description and Access (RDA) standard for its authority records. The RDA standard was developed in 2010 as the successor to the Anglo-American Cataloguing Rules, Second Edition (AACR2).

RDA logo

We came to this decision through a series of internal meetings, blogposts, phone calls and discussions with staff across the agency. The input into this agency-wide discussion was remarkable. The initial internal blogpost on the subject received over 5000 views and hundreds of comments from staff. I was pleased to see that the debates were vigorous, which is exactly what should happen in an open and innovative agency. Our critics provided comments that helped to guide and shape our thoughts on the subject and ultimately led to important changes in the way we plan to implement this standard. We also reached out to our peers and after external benchmarking over the past year, NARA decided that moving from our internal standards to RDA was the best choice for the usefulness of our authority records.

But this is much more than simply a practical decision for our authority records. In making the decision to use RDA, the National Archives is opening up to the professional community, to participate with our peers in new ways. We are becoming an organization that is seeking out new connections to the professional community and there is a sense of new leadership possibilities for us as we take these steps.

I am also looking forward to all the opportunities that adopting RDA will provide our staff and our users.  These include:

  • participation in cross-institution collaborations and cooperatives
  • establishing linked hierarchical relationships that can be leveraged for navigation and visualization
  • linking and repurposing NARA’s data to other sources
  • leveraging open source tools built by and for the archival community
  • managing federal records across the lifecycle
  • developing NARA staff professionally to enhance their skills and increase collaboration with other institutions

Moving to RDA from our current standards is far from an overnight process, but we have the right staff with the skills and the desire to implement effectively. Over the next year, an internal working group, consisting of staff from across the agency, will analyze our processes, systems, and data model to determine next steps toward implementation of RDA.

Please join me in celebrating this Open Government turning point for the National Archives!

 

Posted in Collaboration, Leadership, NARA Records, Open Government, Participation, Special Events, Transparency | Tagged , , , , | 1 Comment

Veterans Day

Every day at the National Archives, we hear extraordinary stories from veterans and their families. Veterans Day presents us with a great opportunity to highlight an important collection within the National Archives: Official Military Personnel Folders, which document the actions of our nation’s military veterans. It fills us with great pride to be able to process, protect, and service records for veterans and their families.

Earlier this week I traveled to St. Louis, Missouri to honor both the veterans who comprise the workforce of our National Personnel Records Center (NPRC), as well as the staff who provide services to our veterans. NPRC holds more than 56 million military service records and responds to 4,000 – 5,000 requests each day. Most of these requests come directly from veterans and their families who need prompt access to military service records to support their pursuit of important benefits. Others need these records to pursue the verification and replacement of medals and awards or the preparation of family histories. Preserving these records and servicing these requests is important work performed by the National Archives, and our mission is to provide world class service to military veterans and their family members.

Here are just a few of the stories of the lives we’ve touched as our staff meet the needs of the men and women who have served their country:

John Joseph Scala is an 88-year-old Korean War veteran. With support from his niece and a local television producer, Mr. Scala contacted the NPRC for support in obtaining medals he earned while in service. Using records from NPRC’s holdings, our staff was able to verify the awards and order replacements to be issued by the Department of the Army. After receiving his medals, Mr. Scala sent us this image in which he proudly displayed his medals and thanked us for helping him receive them.

Photo of Mr. John Joseph Scala proudly displaying his service medals

Photo of Mr. John Joseph Scala proudly displaying his service medals

During my visit to NPRC, its workforce shared with me other expressions of gratitude recently received from veterans and their families:

Letter thanking staff for sending military service records

Email thanking National Archives employees for work

Postcard thanking National Archives staff for assistance with military service records

Letter thanking National Archives staff for assistance sending military service records to widow

As these thank you notes illustrate, supporting our nation’s veterans through access to military service records is a great responsibility as Archivist of the United States. On this Veterans Day I salute the 615 veterans who are members of the National Archives family along with all others who have served.

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The Role of the National Archives in the Presidential Transition

With this week’s election, we Americans determined the next chapter in our country’s history. I am proud to have exercised my vote and I hope you did the same. As private citizens we participated in an act of living democracy. Today, we do the same as Federal employees dedicated to preparing our agency for a smooth Presidential transition.

At the advent of each new administration, the National Archives prepares briefing materials that explain who we are as an agency and what we do and why it matters. We share these with the President-elect’s Transition Team.  All Executive Branch agencies are required to do this, but the National Archives has special transition responsibilities.

Constitution of the United States, Page 1

The Constitution of the United States

We are planning for and have already begun the physical transfer of hundreds of millions of textual, electronic, and audiovisual records and additional materials to a temporary facility in Hoffman Estates, Illinois, that will store the records of the eventual Barack Obama Presidential Library.  We are also planning for the transfer of legal custody of those records on January 20, 2017, the care of those records, and the development of the Library itself.

The National Archives is engaged with Federal agencies and oversight and advisory groups to ensure that both incoming and outgoing political appointees are properly trained and properly preserving their records. We provide training materials that offer guidance to the latest amendment to the Federal Records Act. The National Archives is a permanent member of the Agency Transition Directors Council, as well, from which we advise best practices to ensure that all Federal records are protected during administration changes.

The peaceful transition of power and knowledge from one Presidential Administration to another is both a cornerstone and a cyclical event of American democracy. Yet even as we progress through that transition, our mission, our vision, our values remain unchanged. We will continue to do our best work on behalf of the American public and the records that future historians will turn to in understanding our era’s events.

Posted in Collaboration, Leadership, NARA Records, Open Government, Participation, Records Management, Special Events, Transparency | Tagged , , , , | 2 Comments

Check Us Out!

The National Archives provides many “entrances” to our content. We have facilities located across the country to bring our records to you and you may find our records where you go to on the web, including Wikipedia, Facebook, Instagram, and many more.  We know that nearly one third of you come to our website via your phones and this experience just got much better.

A few days ago, our website (Archives.gov) underwent a substantial behind-the-scenes overhaul. Nearly 3 million visitors come to Archives.gov each month to search and discover information about the National Archives. The website serves as the primary face of the agency both nationally and internationally and plays an important role in our Open Government efforts to provide greater transparency and access to the records of the National Archives.

The underlying infrastructure was completely rebuilt and migrated into Drupal, an open source content management system. Drupal allows more NARA staff to more easily update the site content, resulting in a fresher experience for you, our users. Although this effort focused on our back-end systems—and was not a visual redesign of the site—there are some enhancements that will be readily apparent to you and I want to highlight here. These improvements include: a better experience on smartphones and tablets, an updated section of the site dedicated to America’s founding documents, and a new searchable calendar of national events.

1. Responsive to mobile devices: Nearly one third of our web visitors browse Archives.gov on a smartphone or tablet. The updated site now adjusts to provide the best experience for your screen size.Responsive to mobile devices

2. Refreshed look for America’s founding documents: The Declaration of Independence, Constitution, and Bill of Rights are viewed more than 18 million times a year and are consistently in our top 5 most visited sections of the website. In the past, these important documents were featured in a design that was distinct from the rest of the website and the user experience on mobile devices was poor. We’ve incorporated this content into the main site, making it more accessible on mobile devices, improving the navigation, and better integrating documents with the rest of our online offerings.

Refreshed look for America's Founding Documents

 

3. Searchable calendar of events: Want to find a fun event for kids or a workshop for genealogists? Our new calendar interface provides simple ways to search by keyword, filter by event location, and by event type. You can also easily add an event to your own preferred calendar (iCal, Google, etc.) so you’ll never forget where and when to join us!

Searchable Calendar of Events

4. Featured records on the homepage: We have added a prominent spot on the homepage for highlighting relevant items from the Catalog. Check here for connections between our holdings and current events and anniversaries as well as newly-digitized records.

5. Improved search: Our new website search is designed to provide more relevant results. We’ve made the search more comprehensive as well, so you will now find results from our Presidential Library websites and the latest news from our many social media accounts.

Improved Search

Our website plays an essential role in helping the National Archives make access happen and connect with our customers. While most of the changes we’ve made to date are behind the scenes, these back-end upgrades are a critical first step towards a full redesign that will improve the look, navigation, and user experience. We are excited to roll out these initial changes and look forward to hearing your feedback.  Add your comments below or send in to webprogram@nara.gov.

Posted in Leadership, NARA Records, Open Government, Participation, Social Media, Special Events, Technology | Tagged , , , , , , , , | 1 Comment

Launching the Beta Program for our Remembering WWI App

Today we’re launching the public beta program for the Remembering WWI iPad app, which puts newly digitized primary source materials into the hands of teachers and museum professionals nationwide. The app is a product of a two-year collaboration among the National Archives, the Library of Congress, the Smithsonian Institution, the National WWI Museum, and others, all working toward the goal of connecting teachers, students and history enthusiasts to primary sources in interesting new ways.

I’ve written a few times about the moving and still images related to World War I and II that have been part of a large scale digitization effort at NARA over the last few years. In addition to the digitization of these rarely-seen photographs and moving images, this app is part of a long-term community engagement plan to connect with existing and new audiences for NARA. On our NARAtions blog, the team has shared how we’ve taken a user-centered design approach to one of our first cross-unit productions, and opened up our collections to free and creative reuse.

We welcome your participation and feedback in this beta program for the Remembering WWI app. The best way to get involved is to join the conversation on the History Hub, where you can learn about downloading the beta app, participate in user experience research, and share your feedback and ideas to help inform changes to the app before being promoted in schools and museums in February 2017.

WWI app screenshot 1

The app features a geographical interface that allows users to explore the archive, but also provides special resources for teachers and curators using the app.

WWI app screenshot 2

The geographical interface makes it easy to connect to content that is relevant to your own communities.

WWI app screenshot 3

WWI films have been broken into short segments based on theme and location, so that you can explore WWI moving images in an entirely new way. There are always links back to the catalog so you can view the film in its entirety.

WWI app screenshot 4

You can also view collections based on a number of diverse themes and locations, and also create your own collections from primary source materials based on subjects you may be studying or want to highlight.

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We want to hear from you! NARA’s Open Government Plan 2016-2018

I am proud to announce the publication of our fourth Open Government Plan. To get started, check out the Executive Summary, which provides an overview of the commitments the agency is making to make the National Archives and the Federal government more open over the next two years.

Open Government Plan on Github

We want to hear from you! This plan is a living document and we will update it over time based on the feedback we receive.

We have published this plan on the social coding platform, Github so that the public can provide feedback through the “Discuss” feature and can suggest edits through the “Edit” function. If this is not your preferred method of feedback, please check out all available feedback opportunities, provide comments below on this blog post, or email opengov@nara.gov.

While one could anticipate the enthusiasm for open government winding down during the end of a second term of the administration, we have seen the opposite. During the development of this plan we saw an increase in momentum and greater engagement from the public and staff in open government initiatives. We held more than 20 internal and external brainstorming sessions and briefings, including our first Open Government Webinar on March 29, 2016, for our external stakeholders with nearly 100 participants. Our engagement efforts brought in more than 180 ideas, comments, and suggestions that we considered for inclusion in this plan.

This plan, our fourth, will see us through a Presidential transition and contains more than 50 specific commitments to strengthen open government at the National Archives and Records Administration (NARA) and across government from 2016 to 2018, including:

  • our launch of a social media campaign to collect stories about people’s own personal artifacts and documents from the Vietnam War to enrich the experience of visiting our new exhibit on the Vietnam War;
  • our Office of Research Services will provide additional customer service training for staff members so that we can better serve the public, along with exploring how to incorporate digital tools, like social media and our History Hub pilot to make it easier for the public to find the records that interest them;
  • flagship Initiatives including our work engaging the public and staff in our Innovation Hub, expanding History Hub and Citizen Archivist programs, and developing a solution for user-generated finding aids about our records that update dynamically as needed;
  • commitments from our Office of the Chief Records Officer to provide greater transparency and expanded reporting to better evaluate records management risk in agencies and promote accountability of government officials to the public;
  • commitments from our National Declassification Center (NDC) to develop a special systematic declassification review program for records that were accessioned prior to the creation of the NDC in 2010;
  • in addition to implementing components of the FOIA Improvement Act of 2016, our Office of Government Information Services will develop tools to teach students about the power of the Freedom of Information Act (FOIA) to hold the government accountable and work within the Department of Justice to develop standards for agency FOIA webpages; and
  • our Information Security Oversight Office will continue to monitor and report on the state of classification and declassification in government and will also provide guidance and report on agency adherence to the Fundamental Classification Guidance Review.

As we look forward to the next two years, I am confident that we will continue to strengthen and build momentum for our efforts to provide transparency, and foster greater participation and collaboration in our work so that we can better serve the public.

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Sharing the Excitement about Open Government

This week I had an opportunity to address the World Library and Information Congress of the International Federation of Library Associations and Institutions (IFLA) on the work we have been doing here at the National Archives in support of the Administration’s Open Government Initiative.  Thirty two hundred librarians, archivists, and other information professionals from 145 countries traveled to Columbus, Ohio for this week-long conversation on the themes of Connections, Collaboration, and Community.

IFLA World Congress 2016

I chose to share our experience in implementing the President’s Open Government Directive in the creation of three, soon to be four, agency Open Government Plans and how that work has contributed to the creation of the United States National Action Plan which is shared with the International Open Government Partnership.  It is the story of how a small agency can not only contribute, but lead in fulfilling the vision of open government’s three principles:  transparency, participation, and collaboration.

But it was more than an opportunity to celebrate our accomplishments, it was an offer to work with the attendees who are members of the International Open Government Partnership to ensure that their voices are heard in the development of their country’s plans.  More importantly, it was a challenge to those who are not already members to influence their own government about the Partnership’s work and the commitments articulated in the Open Government Declaration.

You can read the entire address here. I ended with:  “We share a common mission—connecting people with the information they need to improve their lives.  Let’s work together to make that happen and make this a better world.”

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Getting Our House in Order: Creating a Diverse and Inclusive Workplace

Yesterday, I had the privilege to speak to my colleagues in the archival profession at the Joint Annual Meeting of the Council of State Archivists and the Society for American Archivists in Atlanta, Georgia, about an important topic to me and an ongoing focus for us at the National Archives: diversity and inclusion.

CoSA - SAA 2016 Program cover

 

 

 

 

 

 

 

In my remarks, I said:

I’m pleased to be able to join you this morning and especially pleased to have been slotted just before Chris Taylor takes the stage because it gives me an opportunity to talk about Diversity and Inclusion from my perspective.  I was also inspired by Dennis Meissner’s column on “Building an Inclusive Profession” in the Spring issue of Archival Outlook in which he reminds us that “We remain too white, too traditional, perhaps too blind to the varieties of diversity that surround us.”

One of the joys of heading an Executive Branch Agency in the Federal Government is the what sometimes seems daily delivery of White House Executive Orders or Directives or Initiatives.  For me each one presents more than just a compliance mandate,  each one provides what I call an insinuation opportunity—is there a way to insinuate the National Archives and our work into the new venture.  And, better still, where can we provide some leadership to the rest of the Federal Government.  So, I remember when in the Summer of 2011, Executive Order 13583 hit my desk.  “Establishing a Coordinated Government-wide Initiative to Promote Diversity and Inclusion.”

I think anyone who has worked with me over the years can testify to my commitment to creating a diverse and inclusive work environment—from my early days at MIT working with the Cambridge Public Schools to introduce kids to careers in libraries and the appointment of our first community outreach librarian; at Duke winning the President’s first Diversity Award for our work with the Office of Institutional Equity; and at the New York Public Library with the most diverse clientele of any public library in the world, ensuring that our staff of 2500 was as diverse as our user profile.

President Obama’s Executive Order spells out the Administration’s commitment:  “Our National derives strength from the diversity of its population and from its commitment to equal opportunity for all.  We are at our best when we draw on the talents of all parts of our society, and our greatest accomplishments are achieved when diverse perspectives are brought to bear to overcome our greatest challenges.”

The Order was followed 120 days later with the “Government-Wide Diversity and Inclusion Strategic Plan” challenging each agency to RECRUIT from a diverse, qualified group of potential applicants to secure a high-performing workforce drawn from all segments of American society; CULTIVATE a culture that encourages individuals to contribute to their full potential and further retention; and DEVELOP structures and strategies to equip leaders with the ability to manage diversity, be accountable, measure results, refine approaches on the basis of such date, and institutionalize a culture of inclusion.

At the National Archives, this mandate is reflected in Goal Four of our most current Strategic Plan:  “Build Our Future Through Our Staff” where we commit to implementing innovative practices and tools to recruit, sustain, and retain a 21st Century workforce.    So let me tell you how we are turning those promises into action.

Our Office of Equal Employment Opportunity is responsible for the management of our Diversity and Inclusion Program—the proactive side of EEO providing a number of services and educational opportunities for all employees in an effort to attract, sustain, and retain a diverse highly qualified workforce from the nation’s best and brightest talent available.  Through this program, employees are encouraged to promote and support an inclusive culture that embraces the Agency’s values of collaboration, innovation, and learning.  We strive to foster a work environment that recognizes individuals for their unique perspectives and experiences, establishing a culture where all employees are included and are able to contribute to their full potential.

The Diversity and Inclusion Program has three components:

The Affirmative Employment Program (AEP) created to assist the Agency in establishing and maintaining a model EEO program to ensure that our workforce is representative of the Nation we serve.  This is accomplished through the AEP initiatives—The Special Emphasis Program and the Disability Program.

The Special Emphasis Program (a Federal Government wide program) was launched at NARA in November 2013 to assist in identifying gaps and providing recommendations to management officials and employees on matters the affect equal employment opportunities in the workplace.  And who better to work as change agents than the employees themselves?  We now have 57 volunteer Special Emphasis Program Managers throughout the agency in 15 states ranging from grade level GS3 to GS14. These folks are a resource to managers and supervisors, employees, and prospective applicants throughout the employment cycle—outreach, recruitment, hiring, employee development and advancement, and retention.  The assist in the evaluation of policies, procedures, and practices as well as in the elimination of potential or existing barriers.

An integral component of the Affirmative Employment Program is our Disability Program which handles reasonable accommodation requests; collects and analyzes data to assist in the recruitment, hiring, and advancement of persons with disabilities; provides training and educational awareness for managers and supervisors; and manages our Agency-wide American Sign Language program.

The second component of our D and I Program is Targeted Outreach and Recruitment which partners with our Human Resources personnel to provide consultation services to hiring managers in an effort to hire qualified diverse candidates; and manages our Summer Diversity Internship Program.  This year 11 qualified interns worked with nine NARA program offices.

And the last D and I component is our suite of Workplace Culture Programs.  One is our D and I Education Program which focuses on educating agency leaders and employees about inclusive behaviors that impact employee engagement.  It offers a comprehensive approach to cultivating a diverse workforce as well as fostering and sustaining a more innovative, inclusive, and respectful workplace.  It also provides a wide range of tools to help increase the behaviors during day-to-day engagement—training using a variety of delivery methods focusing on awareness, attitudes and behaviors, knowledge and skill, and policy and practice.  Some of the most important training deals with dignity and respect in the workplace; stereotypes and bias; fostering a diverse and inclusive workplace; hiring and interviewing through a diverse and inclusive lens; and other soft skills training in support of employee engagement.

Lastly our newest effort is the creation of Employee Affinity Groups.  These are self-forming NARA communities of interest who raise cultural awareness, enable collaboration and knowledge, share, and promote personal growth.  Remember, that we are an agency of 3000 spread across the country, so the opportunity to develop community this way is especially important to our goal of creating One NARA.  Launched in 2015, we now have six Employee Affinity Groups.

Stonewall—serving the LGBTQ community
IKE—serving our veteran community
Hispanic and Latino Organization (HALO)
disABILITY—serving our disabled community
Women’s Affinity Group (WAG)—serving NARA women
Say It Loud!—serving our African-American community

As you can see, we employ a wide variety of approaches and opportunities in an effort to create a culture which embraces diversity and inclusion. We are making a commitment from the top of the Agency to ensure that this is core to who we are and how we do business.  Are we there yet?  No.  But I am confident that together we can create a more inclusive work for NARA and for the Federal Government.

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Information Security Oversight Office Releases its Annual Report to the President

Today, our Information Security Oversight Office (ISOO) released online its Report to the President for Fiscal Year (FY) 2015. This annual report covers government agencies’ security classification activities, shares cost estimates for these activities, and provides an update on the Controlled Unclassified Information (CUI) program. This annual report was mandated by Executive Order 13526, Classified National Security Information.

ISOO 2015 Annual Report

 

 

 

 

 

 

 

Declassification highlights from this FY 2015 report include:

  • A 14 percent increase in original classification activity, for a 2015 total of 53,425 decisions.
  • A 32 percent decrease in derivative classification action, down to 52,778,354 decisions.
  • Under automatic, systematic, and discretionary declassification review, agencies reviewed 87,192,858 pages and declassified 36,779,589 pages of historically valuable records. This was a 35 percent increase in the number of pages reviewed and 32 percent increase in the number of pages declassified.
  • Agencies reviewed 391,103 pages under mandatory declassification review and declassified 240,717 pages in their entirety, declassified 109,349 pages in part, and retained classification of 41,037 pages in their entirety.

Classification:

ISOO continues to monitor agencies’ self-assessments of their classified information programs. While many agency reports show improvement, others are lacking. ISOO will continue to help agencies with these assessments to ensure compliance.

Controlled Unclassified Information program:

  • ISOO continued to advance its policy development strategy, as its submitted proposed Federal CUI rule (the future 32 Code of Federal Regulations part 2002) underwent extensive agency and, after its publication in the Federal Register, public comment.
  • ISOO continued its CUI Program appraisal process to assist executive branch agencies in preparing for implementation by providing agency planners with a baseline.
  • ISOO also coordinated a timeline for phased implementation of the CUI Program for the executive branch, which will be provided to agencies at the time of the regulation’s issuance.

Industrial Security:

  • The National Industrial Security Program Policy Advisory Committee (NISPPAC) developed procedures for implementing an insider threat program, and continued to advance the government-industry partnership.
  • ISOO contributed significant support to the administration’s cyber security information sharing initiatives, guiding NISP partner agencies through the creation of novel risk management processes made effective as part of E. O. 13691 “Promoting Private Sector Cyber Security Information Sharing.”
  • The NISPPAC also focused on the challenges concerning the personnel security clearance vetting process and the methodology for authorizing information systems to process, store and transmit classified information.

The Information Security Oversight Office, established in 1978, is responsible to the President for overseeing the Government-wide security classification program, and receives policy and program guidance from the National Security Council. ISOO has been part of the National Archives and Records Administration since 1995.

I am very proud of the work of our ISOO staff in ensuring that the Government protects and provides proper access to information to advance the national and public interest.

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Records Management Self-Assessment

I am pleased to announce that the 2015 Records Management-Self Assessment (RMSA) report is now available.

Laurence Brewer, Chief Records Officer for the U.S. Government, said, “This is our seventh RMSA, and we are very pleased to see real progress being made by agencies. We expect this improvement to continue, especially as agencies continue to work towards achieving the goals in the Managing Government Records Directive.”

Some highlights from the 2015 data include:

  • There continues to be gradual improvement in overall scores.
  • RMSA findings and recommendations are consistent with the goals and requirements of the Managing Government Records Directive (OMB M-12-18). We believe improvement will continue as the requirements of M-12-18 are implemented and as our records management oversight activities persist.
  • The majority of agencies indicated their records management staff have oversight over records created at the highest levels of their agency (i.e., those of the agency head and appropriate advisors and executive staff).
  • Agencies have policies and procedures in place for email. However, there is little or no auditing for compliance.
  • A majority of agencies are planning to implement the Capstone approach for managing their email.
  • Fewer than half of agencies report having records management staff participating in the design, development, and implementation of new electronic information systems. Of those who participate, only a quarter have approval authority.
building survey

Surveying the records management landscape across the Federal Government.
“Building Survey,” National Archives Identifier 32200321

We use this annual self-assessment to determine whether Federal agencies are compliant with statutory and regulatory records management requirements as well as to identify trends and areas where further guidance may be necessary.

Federal agencies use the annual self-assessment to identify strong and weak areas of their records management programs and to determine the impact of changes they have made since the previous self-assessment.

As a whole, the data in this report is used to improve records management practices within the Federal Government. Records management is the backbone of open government; effective records management by all Federal agencies ensures the preservation and access of the permanently valuable records of the Federal Government.

If you have any questions regarding the RMSA, please feel free to leave a comment here on the blog or send an email to rmselfassessment@nara.gov.

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