Vision, Mission, Values
Vision:
Transforming public service to create a government that all Americans can be proud of.
Mission:
To create a citizen-centered, resulted-oriented government by:
- » Assessing and improving customer satisfaction with government and government service programs
- » Developing, coaching, and mentoring public sector leaders
- » Partnering with senior leaders to enhance leadership and organizational effectiveness at all levels
Core Values:
Results Oriented
Deliver results that are useful and will make a difference not only to the agency, but also to the American people who are the ultimate beneficiary of the agency’s work.
Innovation and Teamwork
Maintain a work environment that encourages innovation and teamwork.
Individual and Organization Learning
Continually seek the most current human resources and management knowledge and expertise.
Valuing Employees
Acknowledge individual talents and diversity; demonstrate respect and support our peers; and promote personal integrity and accountability.
Stewardship
Offer our customers the most practical, responsible and cost effective services.
