ADR: Workplace and Conflict Management


Interagency Alternative Dispute Resolution Working Group Documents Guidance Reports to the President ADR E-mail List Federal Agency Information/Links Interagency Working Group Workplace Conflict Management Section Contracts and Procurement Enforcement and Regulation Litigation Claims Against the Government Federal ADR Events Library/Archives

ANNOUNCING!
The 2007 OFPP Federal Procurement ADR Award

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Section Chair:

Cindy Mazur, Director for Alternative Dispute Resolution
Federal Emergency Management Agency
Email address:Cindy.Mazur@dhs.gov
Telephone: (202) 646-4094

Originally conceived as one of four discrete Sections in specific subject matter areas, the Workplace Conflict Management Section (“Workplace Section”) provides guidance on “best practices” in ADR program development, education, and technical assistance to meet the needs of federal agencies interested in developing or strengthening their workplace dispute resolution programs.

The Workplace Section promotes the benefits of using conflict management processes and tools in federal workplace settings to provide faster, more cost-effective, and more satisfying outcomes. The Workplace Section helps employers and employees prevent, address, and resolve all types of employment-related disputes. In addition, workplace programs may cover issues involving current employees as well as contractors, former employees, and applicants for positions with the agency.

Guidance and Technical Assistance

The Workplace Section facilitates, encourages, and coordinates the use of ADR to address workplace conflict. To support this effort, the Workplace Section has convened a panel of dispute resolution mentors to assist and support agencies creating, developing, and enhancing workplace ADR programs.

In addition, the Workplace Section provides technical assistance in areas such as starting a federal ADR workplace program, program evaluation, criteria for the selection of the neutral practitioner, budget, etc.

Confidentiality: "Protecting the Confidentiality of Dispute Resolution Proceedings: A Guide for Federal Workplace ADR Program Administrators." April 2006 (Guide issued by the Federal Interagency ADR Working Group Steering Committee)
A Guide for Federal Employee Mediators: A Supplement to and Annotation of the Model Standards of Conduct for Mediators Issued by the American Arbitration Association, the American Bar Association, and the Association for Conflict Resolution. May 9, 2006 (Guide issued by the Federal Interagency ADR Working Group Steering Committee)
Neutrals: Finding Neutrals Handbook. May 2005
Ombuds: "A Guide for Federal Employee Ombuds: A Supplement to and Annotation of the Standards for the Establishment and Operations of Ombuds Offices Issued by the American Bar Association." May 9, 2006 (Guide issued by the Coalition of Federal Ombudsmen and the Federal Interagency ADR Working Group Steering Committee)
Federal ADR Program Manager's Resource Manual
Federal ADR Program Manager's Resource Manual (Attachments)
Mentoring Program

Training and Education

A critical component of the Workplace Section’s training and education efforts is its ADR Lunchtime Series (generally held on a monthly basis). The ADR Lunchtime Series features speakers who are federal ADR practitioners and administrators, professors, and private ADR practitioners. These presenters lead current, useful, and thought-provoking sessions relevant to federal workplace ADR programs and beyond. These volunteer speakers share their knowledge, experience, theories, and techniques with a steadily growing audience of “live” and telephonic participants.

If you want to subscribe to receive announcements about the ADR Lunchtime Series click here.