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If you have any questions or comments about the MyCCL website, you can contact us by:

• • Writing to: MyCCL at 744 P Street MS 19-50 Sacramento, California 95814

Thanks for visiting MyCCL website. Our privacy policy outlines the information we learn when you visit our site and how we use this information. We receive two types of information when you visit our site: :

• • Information automatically collected
• • Information you choose to provide

When you visit a website, certain personal information about you can be collected automatically. When you browse through our site, read pages, or download information, we collect certain information to measure how many visitors come to the different parts of the site so we can make the site more useful. Example: We use browser information to help us design our site so the greatest number of people can view the pages correctly. For every visitor, we collect and temporarily store the following information:

• • Your computer's Internet Protocol (IP) address, a number automatically assigned to your computer when you go on the Web.
• • Your computer's Internet Protocol (IP) address, a number automatically assigned to your computer when you go on the Web. Example: aol.com, for an America Online account
• • The website address from which you came to our site Example: www.ccld.ca.gov if you came by clicking an MyCCL link on the Community Care Licensing Division web site
• • The date and time you arrived at our site and how long you spent there
• • The name and version of your computer's operating system and browser Example: Windows 2000/Netscape 7.0
• • The pages you visited.

"Session Cookies" Some services on our website use "session cookies." These are:

• • Small bits of text temporarily stored in your computer
• • Used to aid searching and navigating the site
• • Deleted when you close your browser.

Note: If you disable cookies in your browser, it may cause problems with searching and displaying information.

We collect and store no other information about you when you visit our site unless you choose to provide it. For example:

• • If you sign up for MyCCL, we will collect your e-mail address. However, you will need to provide it to us in order to register. We will receive no other personally identifying information from your e-mail unless you provide it.
• • If you submit the registration form on our website, we will receive only the personal information you include in the form.
• Children's Privacy: We collect no information from children under 13. If a child sends us an e-mail inquiry or comment, we will answer it, then delete the e-mail from our files.

CDSS will not disclose, give, sell, or transfer any personal information about our visitors unless it is required:

• • By law
• • For law enforcement reasons.
• • We will only use personal identifying information to respond to you, in which case various people may need to see the information you provide in order to provide a response to you.
• • If enough questions or comments come in that are the same, your question (but not your name) may be added to our Questions and Answers section. We use this information to help us improve our site.
• • We may enter information you send into an electronic database to share with attorneys or investigators involved in law enforcement or policy-making.
• • We may share information with other government agencies that have public health or consumer protection duties, in which case CDSS or any of those agencies may contact you.
• • In other limited circumstances, including requests from Congress or private individuals, we may be required by law to disclose information you submit.

Note: E-mail is not necessarily secure against interception. If your communication is sensitive, or if it includes personal information such as your social security number, you can send it by postal mail instead.

Our website has links to many other federal agencies, and, in a few cases, to private organizations, foreign governments and international organizations. You should be aware that:

• • If you access another site through a link we provide, you are subject to the privacy policy of that site.
• • Reference in this referred website to commercial products, services, manufacturers, or companies does not constitute an endorsement by the State of California, the California Department of Social Services, or the Community Care Licensing Division.
• • CCLD is not responsible for the contents of any pages referred from its website. It is also not intended to substitute for the users' relationships with their own licensing program analyst.

Note: E-mail is not necessarily secure against interception. If your communication is sensitive, or if it includes personal information such as your social security number, you can send it by postal mail instead.

CCLD is dedicated to: • Ensuring that all information it publishes reflects a level of quality corresponding to the nature and timeliness of the information • Disseminating all its data as broadly and promptly as possible so that the public can benefit from CCLD's mission to promote and protect the safety of individuals in community care facilities.

• March 2011

• Influenza H1N1 (Swine Flu)
• Excessive Heat Warning
• April 2009 Update
• Quarterly Updates Sent
• New Directions
• Welcome to MyCCL
• RCFE Consumer Information Initiative

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