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Frequently-Asked Questions (FAQs)
A user has forgotten their password and their account is now locked. How do I reset their account?
Do I need a DUNS number to register with the NVDB?
How can a coworker get a NVDB account?
How can someone edit an entry that was submitted into the awards module?
How do I add a help entry?
How do I change my password?
How do I get a DUNS number?
How do I make sure NVDB doesn't send emails to a certain email address?
How do I remove an email address from NVDB's "opt-out list"?
How do I remove someone from the SBS Email list?
How do I select multiple NAICS Codes or Multiple states as my "Public Vendor POC Users" criteria?
I am trying to create an account. I get an error message stating" my e-mail address does not match the confirmation address your provided" ?
I created an account  but have not received a userid or password. How long does it take to get one ?
I enter my information into the "NVDB Details" tab then click the "update" button, but when I come back into my record my address information is missing. What is happening?
I filled out the NVDB Details and I got this response, "Please do not post proprietary information to the NASA Vendor Database.", what does it mean?
I have accidentally created multiple vendor records. Is there a way to delete the errant ones?
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What are the password requirements?
What is a "public" FAQ?
What is CCR?
what is DUNS number
When I tried to sign our company up on the NASA Vendor Datab
When I type my password it doesn't work
Where does the Organization Type come from?
Who do I contact to have my account unlocked?
Why don't I get any emails from NASA?
Will email recipients see who else receives the email?
Will the system remind me to change my password?


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 National Aeronautics and Space Administration
NASA Official: Truphelia Parker
Curator: HITSS
Last Updated: October 30, 2014
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