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NHTSA's Office of Defects Investigation (ODI) - Complaints

Complaint information entered into NHTSA-ODI's vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.

NHTSA is an organization under the U.S. Department of Transportation (DOT) whose mission is to save lives, prevent injuries and reduce economic costs due to road traffic crashes, through education, research, safety standards and enforcement activity. NHTSA is dedicated to achieving the highest standards of excellence in motor vehicle and highway safety.

Dataset Summary

Agency	Department of Transportation
Sub-Agency/Organization	National Highway Traffic Safety Administration
Category	23. Transportation
Date Released	Dec 16 2002
Date Updated	Nov 23 2016
Time Period	1949 to present
Frequency	Daily

Dataset Information

Data.gov Data Category Type	Raw data
Specialized Data Category Designation	Enforcement
Keywords	Phone, Paper, Email
Unique ID	81

Contributing Agency Information

Citation	N/A
Agency Program Page	http://www-odi.nhtsa.dot.gov/downloads/index.cfm
Agency Data Series Page	http://www-odi.nhtsa.dot.gov/downloads/folders/Complaints/FLAT_CMPL.zip

Dataset Coverage

Unit of Analysis	Vehicles , Tires, Child Safety Seats, Equipment
Granularity	United States
Geographic Coverage	N/A

Data Description

Collection Mode	Web, Phone
Data Collection Instrument	N/A
Data Dictionary/Variable List	http://www-odi.nhtsa.dot.gov/downloads/folders/Complaints/CMPL.txt

Dataset Quality

Data Quality Certification	Yes
Privacy and Confidentiality	Yes
Applicable Information Quality Guideline Designation	National Highway Traffic Safety Administration

Additional Dataset Documentation

Technical Documentation	http://www-odi.nhtsa.dot.gov/downloads/folders/Complaints/Import_Instructions.pdf http://www-odi.nhtsa.dot.gov/help/complaint.html
Additional Metadata	N/A

Implementations

Request Specification

Notes

Color codes to understand each part of the request url:
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BLUE - Type filter (if any)
GREEN - applicable parameters
BROWN - extended paramaters AND format of the response expected
Special Characters
      & - Replace character ampresand (&) value in the parameter with underscore (_)
      Space, Hyphens - Use these characters in the parameter values as is
Version - These APIs are at early stages with enhancements in plan. Check for updates often.

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