Website Privacy and Security Policy

This policy addresses the collection, use, and security of information obtained from visitors to the Office of Injured Employee Counsel's (OIEC) website. It covers only the following website:

www.oiec.texas.gov

This policy describes the OIEC's privacy practices regarding information collected from visitors to the site. It explains what information is collected and how that information is used. Please note that all information collected or maintained by OIEC is subject to the provisions of the Texas Public Information Act (Chapter 552, Texas Government Code). If you have questions or comments about the agency's privacy policy, please contact us by electronic mail or call us at 1-866-EZE-OIEC (1-866-393-6432).

If you send us an electronic mail message with a question or comment that contains personally identifying information, or fill out a form that e-mails us this information, we will only use the personally identifiable information to respond to your request and analyze trends. We may redirect your message to another government agency or person who is in a better position to answer your question.

Please note that under Chapter 552 of the Texas Government Code, commonly known as the "Open Records Act", information sent to OIEC by electronic mail is subject to disclosure.

For site management functions, information is collected for analysis and statistical purposes by the Texas Department of Insurance (TDI). TDI provides web site hosting services to OIEC. This information is not reported or used in any manner that would reveal personally identifiable information; and, will not be released to any outside parties unless legally required to do so in connection with law enforcement investigations or other legal proceedings. TDI does not use cookies or web bugs to collect information.
Note: A cookie file contains unique information a web site can use to track such things as passwords, lists of pages you have visited, the date when you last looked at a specific page; or, to identify your session at a particular web site.

Information Collected and How It Is Used
When you browse TDI or OIEC websites or download information, we automatically collect and store the following information:

The type of browser and operating system used;
The date and time you visited our website;
The web pages or services you accessed at our website; and
The website you visited prior to coming to our website.

We analyze this information to help make our website more useful and for the following reasons:

To determine the number of visitors to our website;
To count the number of times files are downloaded and web pages are accessed;
To identify system performance problems;
To find errors in problem pages and files;
To review the types of technology visitors are using; and
To maintain a secure website.