Course Title: Setting Performance Expectations
Course Description: Setting Performance Expectations explains how to translate generic, higher-level standards in the elements into meaningful expectations for different jobs and individual employees. The course features sample discussions between managers and employees on behavioral performance expectations, illustrating effective and ineffective behaviors.
Location: Online
Schedule: 24 hours a day, 7 days a week
Estimated Time to Complete Course: .5 hours
Agency/Vendor Sponsor: ODNI
Technical Help: You must have Adobe Reader installed in your browser in order to print your certificate. If you have technical problems running this online courseware or printing a course completion certificate:
- See the list of Troubleshooting Tips.
- Call the help desk at 202-558-2203 or toll free at 888-804-4510, (Monday-Friday, 8:30 AM-6:00 PM EST).
- Or you can email a support request to support@golearnportal.org.
Course Content Contact: Ann Quigley,
annq@dni.gov
If you need assistance printing a course completion certificate, send an email to support@golearnportal.org OR refer to Technical Help (above).
Cost: Free
Method: Online
HR Technical Competency: Performance Management
General Competency: Interpersonal Skills, Oral Communication, Problem-Solving, Reasoning, Attention to Detail, Organizational Awareness, Self-Management
Leadership Competency: Creativity and Innovation, Accountability, Developing Others, Human Capital Management
Roles: Technical Specialist; Advisor; Strategic Partner; Leader
Proficiency Level: Intermediate
NOTE: In order to take this course, you must
Log In. If you do not have an HR University account,
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create an account with your current federal email address.
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