Course Information

Course Title: Leading a Generationally Diverse Workforce

Course Description: Through this course, Federal leaders will gain important information, strategies, and tools to understand, engage, and successfully lead a multi-generational workforce. Course participants will enhance their knowledge of the dynamics of our 21st Century Federal workforce. Participants will also learn the critical need and value for leaders to focus on the actual styles, preferences, and needs of each individual in their workforce, in addition to considering the generational impacts that may create similarities or differences for specific cohorts of people from different eras.

This highly-participatory course contains modules for leaders on: recruitment, interviewing, and employee onboarding; employee engagement; and employee development. The course also provides learning exercises and job aids to increase and enhance leaders’ positive interactions with employees. DURATION: 1.5 hrs.

Schedule: 24 hours a day, 7 days a week.

Estimated Time to Complete Course: 1.5 hours

Agency/Vendor Sponsor: OPM

Technical Help: You must have Adobe Reader installed in your browser in order to print your certificate. If you have technical problems running this online courseware or printing a course completion certificate:

1. See the list of Troubleshooting Tips.
2. Call the help desk at 202-558-2203 or toll free at 888-804-4510, (Monday-Friday, 8:30 AM-6:00 PM EST).
3. Or you can email a support request to support@golearnportal.org.

Course Content Contact: Yadira Guerrero, Yadira.Guerrero@opm.gov, 202-606-7954
If you need assistance printing a course completion certificate, send an email to support@golearnportal.org OR refer to Technical Help (above).

Cost: Free

Method: Online (hosted on HRU)

HR Technical Competency: Human Resource Development; Performance Management

General Competency: Creative Thinking; Flexibility; Integrity/Honesty; Interpersonal Skills; Teamwork; Workforce Planning

Leadership Competency: Conflict Management; Leveraging Diversity; Developing Others; Team Building

Roles:  Strategic Partner;    Leader

Proficiency Level: Intermediate