THE INTAKE PROCESS

• 1.0.0 - Basic Client Eligibility
  • 1.0.1 - Serving Tribal Members
  • 1.0.2 - Avoiding Duplicate Benefits
    
• 1.1.0 - Applicant Files
  • 1.1.1 - Commonly Used Forms
    
• 1.2.0 - Determining Benefits
  • 1.2.1 - Heat Costs Benefit Calculation Parameters
  • 1.2.2 - Heat Costs Benefit Calculations
  • 1.2.3 - Benefit Calculation Worksheets
    
• 1.3.0 - Determining Income
  • 1.3.1 - Defining Income
  • 1.3.2 - Re-certifying Income
  • 1.3.3 - Verifying Social Security Benefits
  • 1.3.4 - Documenting Public Assistance Income
  • 1.3.5 - Income Verification Forms
    
• 1.4.0 - Crisis & Emergency Services
  • 1.4.1 - OES Heat System Repairs & Replacement
  • 1.4.2 - OES Other Repairs & Services
    
• 1.5.0 - Moratorium
  • 1.5.1 - Commerce Contractor Roles
  • 1.5.2 - Moratorium Legislation