Pay by Phone or Use ACCESS
Parents who PAY support will have the following options on the ACCESS Child Support Menu—all without speaking to a worker.
- Get a Current Balance Letter: Request a letter that gives the up-to-date balance information for your case.
- Make a Payment: Make a payment on your case or cases.
- Get a Payment History: Hear a list of the most recent payments sent to you on your case. Request a written
history of the payments on your case.
If you wish to make a payment to your case using your Visa®, MasterCard®, Discover Card®, or American Express® over the phone, please call:
Employer/Agency Customer Service Unit (EACSU): (801) 536-8333
Effective September 6, 2011, the EACSU is staffed Monday through Friday from 8:00 AM to 5:00 PM Mountain Standard Time.
Please note: A $5.00 convenience fee was added to all phone transactions beginning September 25, 2006. A $1.00 convenience fee will be added to all online transactions.