HELP DESK SUPPORT

NMCI Help Desk

Phone: (866) 843-6624
E-mail: helpdesk_navy@nmci-isf.com

CNATRA Help Desk

0600 to 1800 | Commercial: (361) 961-HELP (4357) | DSN: 861-HELP (4357)
1800 to 0600 | For NALCOMIS/OOMA and Emergent Network Issues: (361) 876-8490

E-mail: cnatra.servicedesk@navy.mil

CNATRA Information Assurance Manager (IAM Office)

Herbert Armstrong (IAM, Bldg. 10)
DSN: 861-3931
herbert.armstrong@navy.mil

Andrea Gonzalez (Asst. IAM, Bldg. 10)
DSN: 861-5383
andrea.j.gonzalez1@navy.mil

CNATRA HQ Information Assurance Officer (IAO, Bldg. 1

Charlie Kutil
DSN: 861-5518
charlie.kutil@navy.mil

TIMS Support - Training Air Wing 1

TIMS Functional Administrator (TFA)
COM: (601) 679-2812
DSN: 637-2812

Application Assistance Coordination (AAC)
COM: (601) 679-2368 / 2789 / 2484 / 2813

TIMS Support - Training Air Wing 2

TIMS Functional Administrator (TFA)
COM: (361) 516-6446
DSN: 876-6445

Application Assistance Coordination (AAC)
COM: (361) 516-6252 / 4235
DSN: 876-6252 / 4235

TIMS Support - Training Air Wing 4

TIMS Functional Administrator (TFA)
COM: (361) 961-3699
DSN: 861-3699

Application Assistance Coordination (AAC)
COM: (361) 961-5277
DSN: 861-5277

TIMS Support - Training Air Wing 5

TIMS Functional Administrator (TFA)
COM: (850) 623-7693
DSN: 868-7693

Application Assistance Coordination (AAC)
COM: (850) 868-7110 / 7445 / 7190
After hours cell phone: (850) 686-3637

TIMS Support - Training Air Wing 6

TIMS Functional Administrator (TFA)
COM: (850) 452-5489
DSN: 922-5489

Application Assistance Coordination (AAC)
TW6: (850) 452-5489
VT-4/VT-10/FITU: (850) 452-3563
VT-86: (850) 452-5489

Learning Center Support
COM: (850) 452-9524 / 2569