Course Title: Basic Employee Relations: Your Accountability as a Supervisor or Manager
Course Description: This course is designed to build the supervisor, manager, or ER practitioner’s skills in handling performance and discipline problems. Students will explore the importance of communicating and documenting, and the procedures from counseling for improvement to implementing formal consequences, including how to take appropriate action to effectively address performance, leave and other disciplinary concerns. This course also covers a supervisor’s or manager’s accountability in basic performance management, labor relations, as well as accountability in the Senior Executive Service.
This course functions best in Chrome, which can be downloaded for free here. For additional questions, refer to Technical Help (below).
Location: Online
Schedule: 24 hours a day, 7 days a week.
Estimated Time to Complete Course: 3 hours
Agency/Vendor Sponsor: Office of Personnel Management
Technical Help: You must have Adobe Reader installed in your browser in order to print your certificate. If you have technical problems running this online courseware or printing a course completion certificate:
- See the list of Troubleshooting Tips.
- Call the help desk at 202-558-2203 or toll free at 888-804-4510, (Monday-Friday, 8:30 AM-6:00 PM EST).
- Or you can email a support request to support@golearnportal.org.
Course Content Contact: employeeaccountability@opm.gov
If you need assistance printing a course completion certificate, send an email to support@golearnportal.org OR refer to Technical Help (above).
Cost: Free
Method: Online (hosted on HRU)
HR Technical Competency: Employee Relations; Executive Services; Labor Relations; Performance Management
General Competency: Attention to Detail; Customer Service; Influencing/Negotiating; Integrity/Honesty; Interpersonal Skills; Legal, Government, and Jurisprudence; Oral Communication; Planning and Evaluating; Reading; Reasoning; Stress Tolerance; Teamwork; Technical Competence; Writing
Leadership Competency: Resilience; Conflict Management; Developing Others; Accountability; Decisiveness; Human Capital Management; Influencing/Negotiating
Roles: 
Technical Specialist; 
Advisor; 
Leader
Proficiency Level: Basic
NOTE: In order to take this course, you must
Log In. If you do not have an HR University account,
please
create an account with your current federal email address.
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