Network Enterprise Center

MISSION:

 

Plan, implement and support effective and efficient customer service in Information Technology by providing data integrity and network defense for the entire Presidio of Monterey Community.

 

VISION:

 

POM NEC is focused on providing seamless connectivity to the LandWarNet, delivering mission critical information capabilities, managing Information Technology initiatives & innovations through real time requirement definition, dynamic planning, timely implementation and secure and reliable operations across the Presidio of Monterey footprint. ONE TEAM, ONE NETWORK!

 

 

To Obtain a Computer Network Account

 

Help Desk

 

Telephone Services

  • Telephone services office visitors should report to the Help Desk at building 344.
  • Click here to e-mail Telephone support regarding existing work requests
  • 24/7 phone support provided by Army Enterprise Service Desk (AESD) at (866) 335-2769.
  • Assign telephone numbers
  • Install and relocate telephones
  • Resolve telephone problems
  • Manage voice mailboxes
  • Assistance with overseas calls
  • Set up automated announcements

 

What we do

 

Business & Plans Division

Plans, Architecture & Service Operations Branch

  • Spectrum  (Planning)
  • Service Level Mgmt / ISA
  • QA/QC
  • Work Order Mgmt
  • Project Mgmt/MCA
  • Architecture
  • Planning Capacity Mgmt / Long Range Planning
  • Service Continuity Mgmt / COOP
  • Availability Mgmt
  • Change and Release Mgmt
  • Configuration Mgmt

 

Logistical Management Branch

  • Contract Mgmt
  • Property Mgmt
  • Supplies and Equipment Mgmt

 

Business Management Branch

  • Budget Analyst
  • Security Manager
  • Personnel/Manpower
  • IT Metrics
  • TNG/Career Mgmt
  • Policy & Governance
  • COR
  • IT Acquisition/Contract Mgmt

 

Information Assurance Division

IA Policy Management Branch

  • DITSCAP
  • Enforcement Reporting
  • IA Training

 

IA Compliance Branch

  • Operational Reporting
  • Scanning
  • Firewalls
  • Proxy Services
  • Intrusion Detection
  • Sensors
  • PKI
  • Antivirus Servers
  • Monitoring
  • Security Incident Mgmt
  • COMSEC
  • FISMA
  • APM

 

  

IT Systems Support Division

Network & Switch Branch

  • WAN/NIPR/SIPR
  • Voice Firewalls
  • LAN
  • Internet Access
  • Enterprise Management Systems
  • Communication Support
  • Telephone Mgmt
  • Operators
  • COOP Implementation
  • Problem Mgmt

 

Transmission Branch

  • LMR
  • Cable Installation and Repair
  • Paging
  • Satellite
  • Spectrum (Operational)
  • GPS
  • GBS
  • Voice/Data

 

Desktop Branch

  • Email (desktop)
  • System Admin
  • End User Desktop Support (IP/Voice)

 

Customer Management Branch

  • Service Desk, Tier 1 & 2
  • Problem Mgmt
  • Customer Relationship Mgmt
  • Service Request Mgmt
  • Customer Training
  • Incident Mgmt

 

Service Management Branch

  • Software/Hardware
  • System Admin
  • Servers (e.g. e-mail)
  • Database Services
  • Web Services

 

Visual Teleconferencing

  • Operate VTC Studio
  • Provide VTC Scheduling

 

 

Useful Links

 

 

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NEC Director

Director of POM Network Enterprise Center, Ms. Winnie Chambliss

Ms. Winnie Chambliss

 
Logo of the 7th Signal Command.

Army 7th Signal Command

106th Signal Brigade logo.

106th Signal Brigade