Division of Criminal Justice Services

Contacting the Division of Criminal Justice Services

The New York State Division of Criminal Justice Services welcomes your questions, comments, suggestions and complaints. All mail sent to the Division will be read. However, due to the volume of e-mail received, we may not be able to respond to all messages.

 

General Information, suggestions, comments
New York State Division of Criminal Justice Services
Alfred E. Smith Building
80 South Swan St.
Albany, New York 12210
E-Mail Address: InfoDCJS@dcjs.ny.gov
Phone: 518-457-5837 or 1-800-262-3257

State Law Prohibits the Division from:

  • providing information on another individual's criminal history.
  • providing legal services or advice. If you need legal advice you should contact a local attorney or Bar Association or the New York State Bar Association at http://www.nysba.org (look under Lawyer Referral and Information Service) or by calling, toll-free, 1-800-342-3661. If you have a legal problem and cannot afford a lawyer, contact the public defense organization in your community. Addresses of these organizations can be found at this site in the Directory of Criminal Justice Agencies.
  • providing relief in consumer matters. If you have a consumer complaint you may wish to contact the Office of the New York State Attorney General   (look under Consumer Issues) or by calling, toll-free, 1-800-771-7755. Another resource is the Division of Consumer Protection in the New York State Department of State: www.dos.ny.gov or 1-800-697-1220, 8:30 a.m. to 4:30 p.m., Monday through Friday.
  • investigating allegations of misconduct concerning police officers, district attorneys, or other government officials.
  • providing investigating complaints concerning judges. If you have such a complaint, you may wish to contact the State Commission on Judicial Conduct. The mailing address is:
    New York State Commission on Judicial Conduct
    38-40 State Street
    Albany, New York 12207

Contacting DCJS Offices:

Surface mail can be addressed to:
New York State Division of Criminal Justice Services
Alfred E. Smith Building
80 South Swan St.
Albany, New York 12210

*Please include the name of the office or individual you wish to contact, if known.

Media
Inquiries from the media should be directed to:
Janine Kava, Director of Public Information
Janine.Kava@dcjs.ny.gov
518-457-8828

Freedom of Information Law (FOIL) Requests

Missing Child, Missing Vulnerable Adult and Missing College Student Information
New York State Division of Criminal Justice Services
Missing Persons Clearinghouse
Alfred E. Smith Building
80 South Swan St.
Albany, New York 12210
e-mail: missingpersons@dcjs.ny.gov
Phone: 1-800-346-3543

Sex Offender Registry
New York State Division of Criminal Justice Services
Sex Offender Registry
Alfred E. Smith Building
80 South Swan St.
Albany, New York 12210
Phone: 518-417-3384 (Main number, non-search)
Phone: 518-457-5837 or 1-800-262-3257 (For database searches)
email: SORRequests@dcjs.ny.gov

Training Information, Accreditation
New York State Division of Criminal Justice Services
Office of Public Safety
Alfred E. Smith Building
80 South Swan St.
Albany, New York 12210
e-mail: See list of email addresses at http://www.criminaljustice.ny.gov/ops/staff/index.htm
Phone: 518-457-2667

Grants, Funding and Program Assistance
New York State Division of Criminal Justice Services
Bureau of Justice Funding
Alfred E. Smith Building
80 South Swan St.
Albany, New York 12210
e-mail: funding@dcjs.ny.gov
Phone (main): 518-457-8462
Phone numbers for individual funding units:
- Administration: 518-457-8462
- Edward Byrne Program: 518-457-8422
- Juvenile Justice Program: 518-457-3670
- Motor Vehicle/Local Law Enforcement Block Grant: 518-457-8404
- State Aid Programs: 518-485-9905
- Violence Against Women Program: 518-457-9726

DNA Databank Information or questions
New York State Division of Criminal Justice Services
Office of Forensic Services
Alfred E. Smith Building
80 South Swan St.
Albany, New York 12210
e-mail: forensics@dcjs.ny.gov
Phone: 518-457-1901
Fax: 518-457-9384

Crime Reporting, Research and Statistical Services
New York State Division of Criminal Justice Services
Office of Justice Research and Performance
Alfred E. Smith Building
80 South Swan St.
Albany, New York 12210
Phone: 518-457-7301
e-mail requests for Publications or Statistics: dcjsstats@dcjs.ny.gov
e-mail requests for Incident Based Reporting: infonysibr@dcjs.ny.gov
e-mail requests for Uniform Crime Reporting:  infonysucr@dcjs.ny.gov

For members of law enforcement with questions regarding criminal history records or requests to update/modify arrest information, go to the eJusticeNY Integrated Justice Portal at https://www.ejusticeny.ny.gov/ or our Customer Contact Center at PortalHelpDesk@ejusticeny.ny.gov.

 

Other Services:

Record Review:
The Division of Criminal Justice Services provides individuals with the opportunity to obtain and review their own criminal history record for the purpose of challenging the accuracy and completeness of that record. Individuals may also request a copy of their own criminal history record for personal use. [If no record exists, a statement to that effect will be provided.]

To obtain a copy of your criminal history record, visit the Personal Criminal History Records page for full details.

Crime Victim Services:
If you are seeking services as a victim of crime, many District Attorney offices in New York State have victim advocate programs. You may also contact the New York State Office of Victim Services (formerly Crime Victims Board).  For information relating to issues of domestic violence, contact the New York State Office for the Prevention of Domestic Violence.

Crime victims and other citizens seeking information about convicted felony offenders in the custody of the Department of Correctional Services may contact that agency's Victim Information and Notification.  For information on the location of an inmate in the Department's custody, check the Inmate Locator / Inmate Lookup Service on the NYS Department of Correctional Services website.

Employment:
Information regarding employment with New York State

 

Discrimination Complaint Form and Complaint Procedures

DCJS is responsible for establishing written policies and procedures for receiving discrimination complaints from employees and clients, customers, or program participants of subrecipients of Department of Justice funding. These policies and procedures are available here:

Policy and Procedure for Receiving and Responding to Discrimination Complaints from Subrecipients’ Employees, Clients, Customers or Program Participants (.pdf) translate

Discrimination Complaint Form (.doc) translate