Arkansas Insurance Department
File a
Complaint
How to File a Complaint
t: 800-852-5494 or 501-371-2640 f: 501-371-2749
To file a complaint, you may use the Electronic Complaint Form listed
below or print a complaint form and mail or fax it to us, or you may call us
and request a complaint form at (800) 852-5494 or (501) 371-2640, or
write us and request a Complaint form at:
Arkansas Insurance Department
Consumer Services Division
1200 West Third Street
Little Rock, AR 72201-1904
Regardless of how you file a complaint, the following information must be
included with your complaint.
•
Name, address, and telephone number of person filing the complaint
•
Name of the insurance company
•
Name of person insured
•
Policy number and Claim number (if applicable)
•
Agent or Adjuster's name
•
Date of occurrence
•
A brief description of why the complaint is being file
however, attachments need to be faxed or emailed to us and should
include the electronic complaint form tracking ID number. If you
attempt to upload attachments to the electronic complaint form, you
will be “logged off.”)
Print Consumer Complaint Form
To fax or mail your complaint form rather than file electronically, select
and print the appropriate complaint form below and fax to us at (501)
371-2749, or mail your complaint to us at the address listed above.
o
English
o
Spanish
Print Health Care Provider Complaint Form