U.S. Army Medical Department
Weed Army Community Hospital
Patient Feedback (ICE)
 
Phone Numbers
Appointment Line
(866)957-9224 (WACH)

Directory Assistance
(760)380-1111

Nurse Advice Line
(800)TRICARE(874-2273) Option 1

Pharmacy Refill
(760)380-3127

Patient Advocacy
(866)957-9224 Option 4

WACH Ombudsman
(760) 380-9889
Access to care standards
Secure Messaging is now available online 24/7

Did you know that you can make appointments at the Weed Army Community Online through a secure, private Army Messaging Service?

The Relay Clinical Platform connects patients and healthcare providers (hospitals, doctors, labs, etc.) throughout the U.S. and Canada and allows for the secure exchange of health information and communications. Please sign in below to begin your secure session.

Learn more about Relay Health

The term "Access to care standards" refers to the period of time within which you should receive care for an injury or illness.
Access to care standards at Weed Army Community Hospital facilities are as follows:
Emergency care:
If you require emergency care, go to the nearest emergency room or call 911.
Urgent care(acute):
If you require an acute or urgent care appointment (ear ache, high fever, etc), the military treatment facility must provide you an appointment within 24 hours at either the military treatment facility or with a civilian provider through a referral.
Routine primary care:
If you require an appointment for routine care (flu, colds, allergies, check-ups, etc.) the military treatment facility must provide you an appointment within 7 days.
Wellness care:
If you require an appointment for a wellness visit, (mammogram, pap smears, physicals, health maintenance, etc.), the military treatment facility must provide you an appointment within 28 days.
Specialty care:
If you require an initial appointment for specialty care, (cardiology, orthopedics, podiatry, etc), the military treatment facility must provide you an initial appointment within 28 days.
Follow-up visits (per medical plan):
Access standards do not apply to follow-up visits. The provider requesting the appointment determines the standard.