| Appointment 'No Shows' hurt everybody |
The Weed Army Community Hospital is asking all beneficiaries of our facilities to help reduce patient "No Shows"; Patients who neither keep nor cancel their scheduled appointments. Patients who arrive late to their appointments by 10 minutes or more are termed as "No Shows" and have a negative impact on the care we are able to offer, including loss of medical staff, curtailment of services, and the inability of fellow patients to get appoinments.
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| In the event you cannot make your appointment |
We understand that sometimes circumstances come up that may prohibit you from keeping your hospital appointment. In the event you cannot keep your appointment please call to cancel as early as possible.
To CANCEL an appointment call (866) 957-9224 and PRESS Option 2.
To help ensure that we provide you with the greatest patient care possible, we recommend that you please plan to arrive 5 to 10 minutes prior to your scheduled appointment.
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| By telephone (COM): dial 866-957-9224 |
Monday - Friday: 7:00 a.m. - 4:00 p.m.
- Central appointments Line: (COM) 1-866-957-9224
- Behavioral health appointments (COM) 1-866-857-9224 / PRESS Option 3
- If you require emergency care, dial 911 and go to the nearest emergency room.
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| Via 24/7 Tricare telephone: dial 1-800-874-2273 |
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| Urgent care appointments (acute): |
If you require an acute or urgent care appointment (ear ache, high fever, etc), the military treatment facility must provide you an appointment within 24 hours at either the military treatment facility or with a civilian provider through a referral.
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| Routine primary care appointments: |
If you require an appointment for routine care (flu, colds, allergies, check-ups, etc) the military treatment facility must provide you an appointment within 7 days.
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| Wellness care appointments: |
If you require an appointment for a wellness visit, (mammogram, pap smears, physicals, health maintenance, etc), the military treatment facility must provide you an appointment within 28 days.
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| Specialty care appointments: |
If you require an initial appointment for specialty care, (cardiology, orthopedics, podiatry, etc), the military treatment facility must provide you an initial appointment within 28 days.
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| Follow-up visits (per medical plan): |
| Access standards do not apply to follow-up visits. The provider requesting the appointment determines the standard. |
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