| Physical Address: |
Weed Army Community Hospital
166 Inner Loop Rd
Fort Irwin, CA 92310
Visitors should check in at the nurses station prior to visiting patients.
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| Business Hours: |
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Monday-Friday 7:30 a.m. - 4:00 p.m.
Visitors hours are 10 a.m. to 8 p.m. every day
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| Contact Information: |
24/7 Hospital Main Desk:
(COM) 866-957-9224 or
(DSN) 470-3114
Appointments: (COM) 1-866-460-5305
or (DSN) 971-866-460-5305
24/7 TRICARE: 800-874-2273
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| WACH Mother-Baby Unit |
Celebrating New Families Every Day! |
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To be submitted - Pending.
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| Improving Your Patient Experience: JOES, ICE and the WACH Customer Survey Card.
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Suggestions or improvements on how we may better care for you and improve patient services are not only welcome, they are actively invited by the command and staff at the WACH.
Suggestions or improvements on how we may better care for you and improve patient services are welcomed by the command.
We invite you to fill out a WACH survey card, found throughout our facilities, after you use our services. The Interactive Customer Evaluation (ICE) is a web-based tool that collects feedback on services provided by various organizations throughout DoD, including WACH.
JOES, the Joint Outpatient Experience Survey, is a new DoD-wide survey used across all services to gather feedback on specific patient experiences during visits with their provider. When you receive a JOES, please fill it out within one month and give us your honest feedback.
Completing the survey gives you the opportunity to have your voice heard by WACH leadership. We use the survey results to identify areas for performance improvement. You can also formally recognize people or services that performed exceptionally. Additional funds for your hospital are also generated based on your responses and overall satisfaction ratings.
We take these surveys seriously and use your comments and suggestions in our effort to improve services, procedures and facilities to serve the community better.
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