Information Technology Division
Chief Information Officer/ Deputy Chief Information Officer
Under the direction of the NMCD Chief Information Officer (CIO) and Deputy Chief Information Officer, the Information Technology Division is responsible for providing the highest quality technology-based tools and services to create and maintain strong information technology systems to support agency staff and promote agency efficiency and accountability.
ITD is divided into four sections - Infrastructure, Applications/Database, Project Management and Business/Research Analysis. This structure supports the alignment of Information Technology with the goals of the business. These four areas work together to provide quality service and support to approximately 2400 users statewide in both prison facilities and probation and parole offices.
Applications/Database
The Application section is comprised of application developers who are responsible for the design, development, implementation, maintenance and operations of NMCD applications both large and small. NMCD's main application, Criminal Management Information System (CMIS), tracks over 26,000 offenders from intake to successful community reentry and reintegration.
The Database section is responsible for the development and design of database strategies, monitoring and improving database performance and capacity, and planning for future expansion requirements for both small and large databases such as the Criminal Management Information System (CMIS).
Infrastructure
The Infrastructure section consists of the help desk, desktop hardware and software support, server hardware and software support, security, video conferencing and telecommunications ensuring excellent customer service to the NMCD users.
Business Analysis/ Research
The Business Analysis section consists of business analysts who elicit and document needs based on business processes and translate them into specific and identifiable requirements that can be developed to enhance existing systems or create new systems such as our Criminal Management Information System (CMIS).
The Research group is responsible for all reporting and statistical analysis from our criminal management system.
The two groups work together providing data analysis and potential corrective action for all data entered into the CMIS system.
Project Management
The Project Management Office (PMO) is designed to integrate project management practices within the organization. The PMO is responsible for execution and delivery of projects, soliciting business solutions, executing governance and control, communications throughout the organization and ensuring successful project delivery.