Service Standards were first published in January 2007 in accordance with requirements of the Postal Accountability and Enhancement Act of 2006. Service Standards are updated quarterly to reflect changes in the processing, transportation, and delivery network. Service Standards are officially defined as" A stated goal for service achievement for each mail class." A Service Standard represents the level of service that the USPS strives to provide to customers. These standards are considered to be one of the Important Links
primary operational goals, or benchmark against which service performance is compared in various measurement systems.
Instructions to Download the Service Standards
All data files will be updated each Postal quarter in the months of January, April, July and October. First Class Presort mail, properly prepared and containerized, for local plants SCF service area, entered by applicable CET, will receive overnight service. The list of overnight pairs can be downloaded from the Important Links section above. Contact Information:
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Upcoming 2017 Releases Click here for weekly Incorrect Scanner Configuration Report Click here for 2015 Network Consolidations Click here for Mail Processing Current and Future Operating Plan Click here for Network Rationalization Service Standard Analysis Click here for Plants with Remittance Mail Documents Click here for Customer Letter regarding 2015 Network Consolidations Click here for the new Service Type ID information page Service Hubs – Mail Prep and Entry Presort Reference Data Issue Log FAST Enhancements September 25, 2016 IV Overview and Mail Tracking Data Migration Process Getting Started with Full-Service Intelligent Mail
PostalOne! Contingency Plan For mailers unable to submit electronic information, click here for the PostalOne! Contingency Plan. |
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