Mission Statement

The PCC is a postal-sponsored organization. The mission of the PCC Program is to promote local cooperation and support and to foster a close working relationship between the U.S. Postal Service

Important Links

• 2016 PCC Leadership Award Winners!!!
• NPF.org
• Join the PCC Community

and all businesses that use the mail to communicate and interact with their customers. Share information and facilitate the exchange of ideas about new and existing Postal Service products, programs, services, and procedures that affect all businesses that use the mail; and help PCC industry members and their organizations grow and develop professionally through focused educational programs.

National PCC Week

National PCC week provides local PCC audiences (small to medium sized businesses, non-profits, colleges/universities, and mail service providers) the opportunity to hear and interact with USPS officers and executives. Local PCCs organize workshops, presentations, and networking opportunities.
National PCC Week: September 19-23, 2016.
Theme: Tune In To...

PCC Advisory Committee Information (PCCAC)

The PCC Advisory Committee (PCCAC) functions as an oversight body, providing guidance on Postal Customer Council (PCC) practices and bringing PCCs together for mutual gain in accomplishing the PCC mission.

• PCCAC Charter Updates!
• PCCAC Meeting Minutes
• Pub 286

PCC Postal Customer Café

The PCC Postal Customer Café provides a forum for the local PCC leadership to share best practices, success stories, concerns, and provide suggestions that pertain to communication, education, membership, and policy administration. The ultimate goal is to open the lines of communication to help support PCCs in these key areas. To learn from other PCCs and share experiences, please register today. Below is the FY 2016 PCC Café schedule and minutes.

PCC Insider

• PCC Insider (October 2016)
• PCC Insider (September 2016)
• PCC Insider (August 2016)
• PCC Insider (July 2016)
• PCC Insider (June 2016)
• PCC Insider (May 2016)
• PCC Insider (April 2016)
• PCC Insider (February 2016)
• PCC Insider (January 2016)
• PCC Insider (December 2015)
• PCC Insider (November 2015)
• PCC Insider (October 2015)
• PCC Insider (September 2015)
• PCC Insider (August 2015)
• PCC Insider (July 2015)

PCC LinkedIn Pilot Discussion Group

• About Us

PCC National Database Subscription
Subscribe here to receive information that is value to the industry from the US Postal Service.

USPS Webinars and Workshops

• USPS PCC Workshops
• USPS PCC Webinars

Continuing PCC Education

• Executive Mail Center Manager
  Get hands-on experience with business mail functions, mail management, and supervisory techniques in the Executive Mail Center Management Program to learn the tools you need for Mail Design Professional certification. To register for classes visit the Business Mail Academy.
  • EMCM Annual Training Program
    Due to the dynamic nature of the mailing industry, continued education is recommended to maintain a high level of Executive Mail Center Manager (EMCM) proficiency. The EMCM Annual Training Program (ATP) is an opportunity for EMCM graduates to enhance their credentials each year through the completion of select educational courses.
• Mail Design Professional
  This course provides in depth training on postal standards related to designing letter and flat mail to facilitate processing on high-speed automated equipment while maximizing cost effectiveness and reducing processing delays.
• Certified Direct Mail Professional
  This course is designed for the mailing industry professional to develop and strengthen core skills that build and maintain successful Direct Mail business within this highly competitive environment.

Contact Information:

• Postal Customer Council
• Email: PCC@usps.gov
• Page updated: 10/27/2016