RIBBS - USPS National Customer Support Center

Welcome to the Mailers' Technical Advisory Committee (MTAC) web page. We encourage you to refer to this page when you need information and updates on MTAC. With 50 years of unmatched performance, MTAC and the Postal Service have been instrumental in helping make mail processes and programs work better. On behalf of the MTAC Executive Committee, thank you for your interest and involvement in MTAC.

MTAC Membership Information

MTAC Open Session and MTAC Membership Assembly/Focus Group Discussions

The Postmaster General's Mailers' Technical Advisory Committee (MTAC) is a venue for the United States Postal Service (Postal Service) to share technical information with mailers, and to receive their advice and recommendations on matters concerning mail-related products and services, in order to enhance customer value and expand the use of these products and services for the mutual benefit of Mailing Industry stakeholders and the Postal Service.

The MTAC Open Session and Reception are held quarterly on Tuesdays starting at 1 p.m. The MTAC Membership meetings and Focus Group discussions are on Wednesdays, from 8 a.m. to 6 p.m. at the Postal Service's national headquarters at 475 L'Enfant Plaza SW, Washington, D.C. 20260-0004.

2016 MTAC Meeting Dates

November 1 - 3, 2016

2017 MTAC Meeting Dates

February 28 - March 2, 2017

April 25 - 27, 2017

August 22 - 24, 2017

December 5 - 7, 2017

MTAC Work Groups, Task Teams, and User Groups

Any MTAC representative or USPS executive can propose an issue that would require the formation of a new work group. Problems and issues must be industry-related, timely, and the potential solution should pertain to something that concerns both the industry and the USPS.

Task Teams: A dedicated group of individuals quickly addressing very specific issues. They achieve results in a strict, often urgent period of time. The group concludes when the task or problem resolution is completed.

User Groups: These select groups serve as an ongoing forum for users of a particular postal product or process. The User Groups of today cover a wide-range of topics from Intelligent Mail, addressing, labeling lists, and eVS, to FAST, visibility, MTEOR, and promotions.

Work Groups: These proficient groups address defined issues and provide recommendations. The group concludes when recommendations are submitted for consideration.

MTAC User Group, Work Group and Task Team Leaders (November 2016)
Guidelines for Work Groups / User Groups / Task Teams
MTAC Issue Tracking System (MITS) Login
Proposal Forms for Work Groups / User Groups / Task Teams
MTAC Resolution Statement Template (This form can not be completed online. Please save the form to your computer and complete.)

Industry Outreach

The Industry Outreach and Engagement team is committed to providing communication, interaction and education for the mailing industry. The Industry Outreach page on RIBBS provides links and information on the following mailing industry topics:

MTAC Open Session (agendas and presentations)
Industry Meetings (National Postal Forum, PCC Week)
USPS Webinars and Workshop Archives
Industry Alerts and Notices
- USPS NOTICE: Exigent Rollback
Postal Leadership Organizational Chart
Business Services (Business Customer Gateway, Postal Explorer)
Postal and Industry groups (Postal Customer Council, Area Focus Groups, Mail Preparation and Entry Steering Committee, MTAC, RMAC)
Business Mail Training and Certification