Contacting the Office of Recovery Services
| By Telephone or Fax |
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Our Automated Case and Customer Service System (ACCESS) can be used to contact the customer service unit as well as request information and report changes. For a Quick Reference guide to the ACCESS phone system, click here. ACCESS: 801-536-8500 |
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| By US Mail |
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Send Payments to: Office of Recovery Services |
Send Child Support Correspondence to: ORS Child Support Services |
Send Medicaid Correspondence to: ORS Medical Collections |
| Attention: To ensure proper credit, please write your case number on your check or money order. | ||
| By Email |
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Case Specific (Include case number) |
Child Support Policy Information |
Report Technical Issues or Request Assistance |
| Children in Care orswebcic@utah.gov |
Medicaid Collections orswebbmc@utah.gov |
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Attention: Please help us respond by providing identifying case information, such as the case number, or the participant ID number, or the parents' names if the case number and ID are unknown. Please do NOT include a full Social Security Number in your email. Also, an email response can be expected within 10 business days.
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For ORS office building locations, click here Effective September 6, 2011 |
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