OFFICE OF RECOVERY SERVICES
Returned Check Policy
Collection Fees and Interest Charges
All checks returned to the Office of Recovery Services (ORS) because of insufficient funds, the account was closed, or for any other reason may be subject to the following fees and interest charges:
- Returned checks in the amount of $250.00 or less will be subject to a $20.00 collection fee and a $20.00 insufficient funds fee.
- Returned checks greater than $250.00 will be subject to an interest charge of prime + 2%, which is currently 10.25%. In addition, returned checks greater than $250.00 will be subject to a collection fee equal to 19% of the returned check amount.
Resolving a Returned Check
To resolve a check that has been returned by your bank because of insufficient funds, the account was closed, or for any other reason, contact an ORS Compliance Agent at 801-536-8500 ext. 59121.
Holding Check Payments
Until all returned checks have been resolved with ORS, subsequent check or echeck payments will be posted to your account, but may be held up to 21 days pending clearance from the bank.